Ops Manager: Service Operations

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Philip Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Business unit, Department, Reporting Business Unit Operate Department IT Operations Centre (ITOC) Job grade/level M6 Core Description To be responsible for leading and managing the support team within the IT Operations Centre (ITOC) by overseeing the delivery of services, within the dedicated incident response centre and provide support for IT Service desk...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Gary Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Wayne Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - (Kennedy) Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Business unit, Department, Reporting Business Unit Operate Department Service Delivery Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service...

Business unit, Department, Reporting Business Unit Department Quality Ops UCS and Change Job grade S6 Core Description To perform Problem Management activities according to policy, process and procedures as agreed for contracted services to reduce the number of major incidents impacting the business. To facilitate collection of information from incidents and...

**Job Advert Summary**: Our company based in Centurion, Gauteng is looking for an Operations Manager. The Q.Mart Operations Manager is responsible for all operational, technical, talent management and processes within the company. **Minimum Requirements**: - Completed Bachelors Degree - 2-4 Years Experience in a similar role - Attention to detail -...

Business unit, Department, Reporting Business Unit Operate Department Managed Services Cloud Job grade/level M6 Core Description Responsible for managing the Call Centre SLA in accordance with standard processes and procedures, manage problems and identification of SIP’s and CSI’s, P1 and P2 incidents and escalations and proactively identifying and...

**Ops Specialist**: Data Insights and Process Automation Business Unit Operate Department Business Performance Job grade/level S6 Reports To Snr Specialist: Pricing & Profitability Core Description The Ops Specialist for Data Insights and Process Automation is responsible for supporting the effective operational management and deployment of data-driven...