Client Success Representative

9 hours ago

Pietermaritzburg, South Africa INFUSE Full time

**OUR HIRING PROCESS**:

- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it's decision time If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
**Key Responsibilities**:
Build and maintain strong, long-lasting client relationships

Ensure the timely and successful delivery of our solutions according to client needs and objectives

Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment

Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

**Requirements**:
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales

Strong communication and interpersonal skills

Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.

Empathetic understanding of client needs and ability to address them effectively

Ability to address challenges and proactively offer solutions.

  • Client Success Advisor

    4 weeks ago

    Pietermaritzburg, South Africa Old Mutual South Africa Full time

    A leading financial services provider in Pietermaritzburg is seeking a Client Relations Consultant. Responsibilities include providing exceptional customer service, resolving queries, and developing relationships with potential clients. The ideal candidate should have a Matric Certificate and possess strong consultative selling and customer management...

  • Customer Care Representative

    2 days ago

    Pietermaritzburg, South Africa Belgotex Floorcoverings (Pty) Ltd. Full time

    PURPOSE The customer service representative is the interface between our organization and our clients. This person is responsible for processing all orders and handling all quality issues. Your purpose is to minimize the friction between clients and production, making dealing with our company effortless for clients. To be successful in this role you will...

  • Sales Representative

    2 days ago

    Pietermaritzburg, South Africa DevFinders Full time

    **About Us**: We’re a fast-growing, UK-based cleaning agency passionate about delivering outstanding service to our clients. As we continue to expand, we’re on the lookout for a motivated and friendly **Sales Representative** with experience in the cleaning or service sector. If you enjoy nurturing client relationships, excel at closing deals, and are...

  • Client Services Administrator

    4 days ago

    Pietermaritzburg, South Africa Assupol Full time

    Description **1.Render client services**: - Update client personal details and AIMS notes - Provide correct and accurate advice to clients on products and services (TCF) - Inform clients and update changes to their policy (TCF) - Liaise with relevant departments to gather information to resolve clients’ queries - Maintain required business retention...

  • Sales Representative

    4 weeks ago

    Pietermaritzburg, South Africa Roche Full time

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Technical Sales Representative

    1 week ago

    Pietermaritzburg, KwaZulu-Natal, South Africa ExecutivePlacements Full time

    Recruiter:Top RecruitmentJob Ref:JHB000085/IMFDate posted:Monday, December 8, 2025Location:Pietermaritzburg, South AfricaSUMMARY:Our client is a leading supplier of industrial pumps, valves, and fluid-handling solutions to various sectors inPietermaritzburg. Â Â Known for their superior products and customer service, they are looking for a dynamicTechnical...

  • Sales Representative

    1 week ago

    Pietermaritzburg, KwaZulu-Natal, South Africa Roche Full time

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Internal Sales Representative

    2 hours ago

    Pietermaritzburg, KwaZulu-Natal, South Africa Accountancyplacements Full time

    Internal Sales Representative - PietermaritzburgOur client is seeking a motivated and service-driven Internal Sales Representative to join their team.Responsibilities:Develop a solid understanding of the company's products and services to communicate value propositions to customers effectivelyManage and action quotes, orders, and sales-related enquiries...

  • Internal IT Sales Representative

    2 weeks ago

    Pietermaritzburg, KwaZulu-Natal, South Africa Pronel Personnel Full time R350 000 - R700 000 per year

    Location: PietermaritzburgWe are currently recruiting for a dynamic Internal IT Sales Representative to join a well-established company within the IT industry.The successful candidate will play a key role in driving sales, managing enquiries, and ensuring customers receive world-class service from first contact to final delivery. If you're passionate about...

  • Client Executive

    4 days ago

    Pietermaritzburg, South Africa Marsh Full time

    **Client Executive** **Location**:Pietermaritzburg** **What can you expect?** Marsh is a global leader in **insurance broking** and innovative risk management solutions. We help clients quantify and manage risk and help them unlock new growth opportunities. Having an established presence in more than 130 countries worldwide, national and international...