Sales Assistant

2 weeks ago

Century City, South Africa Top Vending - Nespresso SA Full time

Are you passionate about sales? Is customer service what drives you? At Nespresso we place people, coffee, and sustainable living at the heart of what we do, inspiring an engaging and meaningful place to work.

We are seeking a passionate and dynamic Key Holder for our world class team who can authentically share our premium coffee by creating meaningful and memorable coffee moments.

Our culture will empower you to share your knowledge and our sustainable mission to attract new coffee enthusiasts. We pride ourselves on providing quality coffee, customer service and growth opportunities

**Key Responsibilities**:

- Lead by example. Drive winning team sales and service performance through daily coaching, training and ensure smooth daily running of the store. You will demonstrate a strong business insight and understanding of how to affect sales on the floor.
- To lead and manage a team of sales assistants in whom he/she instils the fundamental values of our brand when the Store Manager is not available
- Team Development. Partner with the Store Manager to champion the ongoing professional development and growth of the store team while creating an inspiring culture for learning.
- Operations Excellence. Ensure all operations, inventory, procedures and company processes are being implemented.
- Assist the Store Manager to ensure smooth running of the store and to act as a keyholder in store opening and closing.
- Connect with Community. Think entrepreneurially to creatively plan events to engage new customers, strengthen relationships and build brand recognition. Create unforgettable customer experiences.
- Create coffee moments
- share your knowledge, our coffee, and our sustainability practices with customers.
- Generate new customers. Welcome, advise and guide clientele to identify coffee needs.
- Care about safety. Safe, healthy employees and customers are our number one priority.
- Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success.
- Be an enthusiastic ambassador for the Nespresso brand and respond to customer concerns or issues.

**Requirements**:

- 2-3 years sales or customer service experience in a premium environment
- Completed Matric
- Excellent communication skills in English

Join our growing team, a taste of something better awaits you

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Century City, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- High School (matric) (required)

**Experience**:

- Sales: 1 year (preferred)

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