Solution Implementation Consultant

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. - We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in our Cape Town office._ - Please note that this position will be supporting the UK region and therefore, working UK hours (10:00 - 18:30 SA time and until 19:30 during daylight saving)_ RESPONSIBILITIES: - Familiar with real estate management business processes in either the investor or occupier space (or both).- Work with clients to gather their requirements and implement the Horizon and ProLease Enterprise software.- Conduct gap analysis, document client requirements, and translate into Horizon solution design.- Advise clients on industry best practices regarding property and lease management.- Create business documentation including training material.- Assist clients in software configuration, testing, training, and deployment.- Support in the management of the client and project timelines, risks, and actively resolve project related issues as they arise.- Plan, develop and deliver remote or face to face, systems training programs.- Follow software implementation strategies and coordinate associated tasks and resources required to successfully implement Horizon services.- Work with a varied number of clients in different specialised sectors. REQUIREMENTS: - Degree in IT, Business, Finance, Maths, or Accounting is preferred.- Experience in business, knowledge of property and lease management principles, software implementation would be advantageous.- Implementation or use of a property management software is a requirement. Use of Horizon or ProLease Enterprise would be advantageous, though not essential.- Effective communication skills.- Ability to reason logically and provide innovative solutions.- Strong verbal and written communication skills.- Good problem-solving skills and tenacity to resolve them.- Good understanding of software implementation methodology.- Confident with training or training delivery.- Competency in Excel, Word, PowerPoint. - Other Skills/Experience:_- High initiative, self-motivation, and enthusiasm.- Strong professionalism and customer satisfaction orientation.- Being able to demonstrate team working abilities is a must.- Must be flexible to travel when travel is required We’re obsessed with making this the best job you’ve ever had We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: - We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group- Have confidence in your health with our offered Medical Aid Scheme.- Invest in our competitive Personal Pension plan and help set you up for your future.- Big on family? So are we Here at MRI Software, we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).- Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose- Further your professional development with our Tuition Reimbursement Schemes- Enjoy the flexibility of working from anywhere in the world for two weeks out of the year MRI continues to _strive to amaze_ as a global industry leader in Social Housing software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? - As a global company, we believe diversity bri