UX Design

What will you do?

W e’re on a mission to help people navigate their way to financial freedom one step at a time.

And we need your big beautiful brain to do it right We love using technology to solve problems big or small. We don’t do jargon or confusion, because empowering people means we keep it simple and honest. And we’re here for everyone so we’re dedicated to closing the gaps in understanding money.

We are looking for a Design and Content Manager who will play a crucial role in leading and supporting a talented UX team (including Researchers, UX, UI and Content Designers) towards delivering world-class digital experiences for our customers and sales agents. The role will include working with cross-functional teams to deliver digital solutions. It also includes having a strategic vision, establishing design principles and ways of work, and fostering a culture of user-centred design across the business.
We understand this role requires a deep understanding of both Content Strategy and Design. If you have a stronger affinity for either discipline but are able to execute solid strategies across both areas, we’d love to hear from you.

W e’re on a mission to help people navigate their way to financial freedom one step at a time.

And we need your big beautiful brain to do it right We love using technology to solve problems big or small. We don’t do jargon or confusion, because empowering people means we keep it simple and honest. And we’re here for everyone so we’re dedicated to closing the gaps in understanding money.

We are looking for a Design and Content Manager who will play a crucial role in leading and supporting a talented UX team (including Researchers, UX, UI and Content Designers) towards delivering world-class digital experiences for our customers and sales agents. The role will include working with cross-functional teams to deliver digital solutions. It also includes having a strategic vision, establishing design principles and ways of work, and fostering a culture of user-centred design across the business.
We understand this role requires a deep understanding of both Content Strategy and Design. If you have a stronger affinity for either discipline but are able to execute solid strategies across both areas, we’d love to hear from you. What will make you successful in this role? Required experience & skills

8+ years experience in UX Design and Content Strategy, of which at least 2 years leading a multidisciplinary design team
Experience leading teams (formally or informally) through the design process, from early concept to post-launch
Experience with product content strategy for web and mobile, including designing for accessibility and inclusivity, usability and A/B testing
Management of multiple projects in an agile environment
Working knowledge of Figma, Miro, Contentful (or other CMSes), Google Analytics, Hotjar
A portfolio of work demonstrating human-centred design thinking and content solutions Preferred skills

Agile or Lean UX experience
Experience designing for and leading a team in the e-commerce, financial services, insurance services or payments industries Why Sanlam Indie Why Indie?
As a member of the Indie team, you’ll have the opportunity to play a key role in the transformation of the personal finance industry in South Africa. You’ll work with a group of smart, fun people, in an environment where you’ll be given responsibility and freedom to do great work and solve really challenging problems.

What we expect from Indie team members
We’re looking for people who can communicate extremely well across different mediums and desire to build collaborative relationships and teams.
Our work is never done, and sometimes the goal posts change more than we’d like, so adaptability, empathy and proactivity are a must.
Personal accountability and the drive to constantly improve, are key ingredients in our team.
Personal Attributes Balances stakeholders - Contributing through others Tech savvy - Contributing through others Plans and aligns - Contributing through others Optimises work processes - Contributing through others Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Being resilient - Contributing through others Collaborates - Contributing through others Customer focus - Contributing through others Cultivates innovation - Contributing through others Drives results - Contributing through others Turnaround time
The Sanlam Group is committed to achieving transformation and