Technical Supervisor
4 days ago
Duties
- Manage and oversee the RMA department. Ensure RMA department is providing the required level of after-sales support to our customer base. RMA department needs to operate according to company policies and procedures. Mentoring of RMA team to be undertaken.
- Develop RMA test procedures and implementation thereof.
- Develop on-site and telephonic support procedures and implementation thereof.
- Write Technical and RMA reports after investigations have been completed.
- Provide high level telephonic support to customers and staff.
- Liaise with suppliers to support OVP products.
- Ensure necessary health and safety procedures are followed during duties.
**Requirements**:
- 3 to 5 years fire detection systems commissioning experience.
- SAQCC registered commissioner
- Project management or supervisory role in previous positions will be beneficial..
- Electronics or Electrical LV Trade test qualified or equivalent.
**Job Types**: Full-time, Permanent
**Salary**: R12,000.00 - R14,000.00 per month
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