Compliance Manager

Job Description

To ensure there is implementation of the Group’s compliance frameworks and programmes in consultation with business ensure conformance and adherence with regulations and delivers through a team of Compliance resources/specialists.

Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards.

Perform regular audits, design control systems and help to design and implement company policies.
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Implement, monitor, and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability.
- Ensure the development, alignment, mapping, and implementation of end-to-end processes aligned to the customer journey map.
- Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
- Monitor customer feedback reports and align processes to maximise efficiencies.
- Analyse and interpret regulation and legislation and using a risk-based approach. Identification and risk rating of applicable laws and regulations for responsible business units.
- Development and implementation of compliance/legislative universe for responsible business units.
- Development and implementation of Compliance Risk Management Plans (CRMPs) for core legislative and regulatory provisions.
- Compiling monitoring plans indicating the compliance monitoring methodology used and the frequency thereof.
- Compiling monitoring reports on the results of monitoring.
- Incident reporting, to ensure timeous escalation of compliance risks and incidents Interpret regulation and legislation and assist business units with practical implementation thereof.
- Advise and provide guidance to management on systems, policies, processes, and controls implemented to enable compliance.
- Research and communicate applicable legislative developments to all stakeholders.
- Assist with the promotion of a culture of compliance and awareness and actively participating in compliance projects and training initiatives.
- Provide training on regulatory requirements to channels.
- Ensure implementation of relevant policies, governance, and practice standards across the business.
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.
- Develop and implement an area operational plan in achievement of Business objectives.
- Responsible for implementing and enforcing the organisation's or business units' compliance programme.
- Maintains awareness of regulatory framework and specific obligations within Financial Advisory and Intermediary Services (FAIS) Act, code of conduct, and requirements.
- Consults on an on-going basis with operational managers to ensure conformance with applicable laws and regulations covering diverse fields.
- Manages, oversees, and monitors Financial Advisory and Intermediary Services (FAIS) compliance to ensure that representatives comply with all financial soundness requirements, licence conditions and annual levies.
- Performs statistical sampling and monitoring.
- Maintains register of representatives and informs Registrar of any changes. May have supervisory responsibilities. May be responsible for the control Anti-Money Laundering regulations.
- Ensures compliance with and oversight of ongoing statutory regulatory requirements. This responsibility includes monitoring and validation of investor files, technical and documentary support to investor teams, updating of operational procedures and participation in compliance committees.
- Develop, encourage, and nurture collaborative relationships across area of specialisation.
- Display and encourage an appreciation of teamwork and inclusivity.
- Manage team performance in achievement of business objectives.
- Participate in planned activities that are appropriate for own and employee development.

Requirements
- 3 -5 years’ related experience as a compliance officer in the financial servic