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Tech Officer: Workshop

3 weeks ago

Midrand, South Africa BCXP Full time

Business unit, Department, Reporting
Business Unit
CPS
Department
Field Services
Reports To
**Team Leader**: Workshop / Ops Specialist: Workshop
Grade
OP1 Core Description
Responsible for maintenance repairs and refurbishment of point of sale devices, including desktops, monitors, printers, scanners, etc. Ensure that daily productivity targets are met consistently by identifying, and executing, cost effective repair methods. Perform proper troubleshooting and repairs to mitigate the number of reopened calls Key Deliverables / Primary Functions
- Complete hardware repairs, to component level.
- Utilise tools and instrumentation, including sophisticated Hi-Tech electronic instruments, in the actioning of repairs and quality assurance.
- Setup test jigs for the purpose Quality Assurance (QA) testing.
- Test repaired units, as well as compile quality control documentation for the repaired items.
- Capture the details of the hardware repairs completed on the Navision System.
- Assist with the technical preparedness of field resources through the provision of Basic Repairs Training, as well as conducting training with new Workshop resources.

Span of Control
0
Level of Engagement
Engagement with all levels internal to the Business Unit Special Requirements / Employment Condition Ability to work extended /long hours as and when required Workplace / Physical Requirements Full-time Office Based position.