Call Centre Agent
1 week ago
Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.
We are looking for a Call Centre Agent to join our team and take us from strength-to-strength.
The position will entail the following
- Answering of calls and assisting clients with maintenance queries
- Logging calls on fleet domain
- Ensuring and facilitating the repairs of vehicles that belong to the company and suppliers
- Liasing with clients on behalf of the supplier
- Following up on Queries that are logged until they are closed
- Facilitating the mechanical repairs on vehicles
- Compiling downtime report for vehicles that are down
- Liaising with Suppliers to keep track of the vehicles that are at their workshops for repairs and which repairs are required
- Assisting clients with rent to own queries
- Answer calls that come through the call Centre Line.
- Take queries and create reference numbers for clients on Fleet Domain.
- Schedule maintenance and repairs.
- Notifying service providers on vehicles that need maintenance.
- Follow up and make sure that vehicles have been repaired and service.
- Update clients on the progress and outcome of their vehicles.
**Competencies and Skills Required**: - Effective communication skills
- Problem solving
- Fast learner
Key Attributes:
- Pay attention to detail.
- Calm under pressure
- Friendly
- Sense of urgency
- Flexibility
- Team player
- Confident.
**Experience and Qualifications**
Gr.12 minimum
Experience in a Fleet call centre environment essential
Please note that the call centre position is shift based including night shift and the employee will be required to work on-site
**Salary**: R7,000.00 - R9,000.00 per month
Ability to commute/relocate:
- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Fleet Admin Call Centre: 2 years (required)
-
Call Centre Agent
1 week ago
Midrand, South Africa DSA Marketing Full time**Lead Generation Call Centre Agents - Midrand** Are you confident, persuasive and driven by results? Do you excel in fast-paced environments where targets motivate you? We are looking for Lead Generation Call Centre Agents to join our growing team in Midrand. This role is focused on cold calling and identifying high-quality leads. If you have resilience,...
-
Call Centre Agent
2 weeks ago
Midrand, Gauteng, South Africa Alteram Full time R40 000 - R60 000 per yearIntroduction We are urgently looking for 30 contact centre agents who has completed a minimum NQF Level 6 in Finance / Accounting and Business Management. Duties & ResponsibilitiesTake inbound CallsLog all callsExcellent Communication Skills, Analytical Skills, Presentation skills, Computer literacy.Problem Solving Skills, Product and System...
-
Lead Gen Call Centre Agents
6 days ago
Midrand, Gauteng, South Africa DSA Marketing Full time R150 000 - R200 000 per yearLead Gen Call Centre Agents – MidrandWe're scaling fast and need confident, persuasive agents who can own the phone and deliver results. If you thrive under pressure, handle rejection like a pro and know how to turn cold calls into qualified leads, this is your arena.What You'll DoSmash high volume outbound calls daily.Qualify leads accurately and...
-
Call Centre Supervisor Midrand
4 days ago
Midrand, South Africa Globevest Placements (Pty) Ltd. Full timeCall Centre Supervisor Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. Duties & Responsibilities Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor is responsible for the effective management of the Call Centre team whose primary objective is to provide...
-
Call Center Agent
3 days ago
Midrand, South Africa Hexing Electrical SA (Pty) Ltd Full time**Job Objective**: The call center agent’s role also entails taking clients’ orders and resolving technical issues. He/she also tries as much as possible to deal with whatever issues clients complain about on their first call. **Key Responsibilities** Answering or making calls to clients to learn about and address their needs, complaints, or other...
-
Call Centre Agent
2 weeks ago
Midrand, South Africa Industrial Web Technologies Full timeVacancy for a Web Administrator / Customer Service Agent. A Contract to Permanent post for a Web Administrator / Customer Service Agent required for the handling of customers and administration of websites for an Established Website company based in Midrand. This is a great starter position. The position entails editing of Photos and uploading it on to the...
-
Call Centre Agent
2 weeks ago
Midrand, South Africa Industrial Web Technologies Full timeVacancy for a Web Administrator/Customer Service Agent. A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for an Established Website company based in Midrand. This is a great starter position. The position entails editing of Photos and uploading it on to the...
-
Call Centre Consultant
1 week ago
Midrand, South Africa G4S Full timeJob Introduction G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Call Centre Learnership for Learners with disability based at our operations in Gauteng G4S Cash Deposita has a learnership opportunity within our Call Centre Consultant based at our operations in Midrand. Reporting to the National...
-
Call Centre Team Leader
2 weeks ago
Midrand, South Africa Sanlam Full time**What will you do?** - Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of...
-
Call Centre Agent
1 week ago
Midrand, Gauteng, South Africa 3e88b99f-d7e2-4211-84a1-ad58d7587ece Full time R104 000 - R208 000 per yearWe're hiring Debt Collection AgentsLocation: Midrand | Full-timeRequirements:2+ years debt collection experienceExcalibur or Swordfish experienceComputer literate | MatricSalary: Basic + incentivesApply here only: Applications via other channels won't be considered.Job Type: Full-timeApplication Question(s):What language/s can you speak?Experience:Debt...