Technical Services Specialist

**Build your Career with an Industry Leader**
- Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants and hotels globally. We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are applied to wine, spirits, beverage & soft drinks bottles, food packaging, bathroom products, medicine containers, white goods and automotive products, it is likely that you will put your hands on our labels on a daily basis. It is our labels that identify, promote and help sell our customer’s products With 109 manufacturing sites, and 12,000+ employees, we are the Global #1 for prime labels.
- We are seeking to appoint a **Technical Services Specialist** who will coordinate internal and external technical projects while serving as the critical link between MCC Sales and customers in technical/manufacturing effort.

**The Role**

In this exciting and varied role, you will:

- Lead and coordinate technical projects focused on the implementation of innovative and sustainable label packaging solutions across multiple market segments
- Initiate and coordinate projects with material suppliers to achieve development of innovative and sustainable label solutions.
- Establish trial and evaluation protocols in collaboration Quality and Operations and follow through the entire manufacturing process
- Champion new ideas for innovative packaging solutions and qualify/implement with Customers.
- Foster relationships with key labeler OEMs to keep abreast of new technologies
- Identify market need for specific sustainable solutions and drive qualification process
- Troubleshoot internal and external product and process related problems to identify root cause and implement preventative measures.

**The Person**
- To succeed in this role you must have:

- Working experience across a wide range of segments across the FMCG sector.
- Qualification in Packaging/Printing or Engineering related studies.
- Industry background and/or strong understanding of packaging substrates and printing methods
- In-depth technical knowledge of the machinery and technology in a printing environment.
- Assertive communicator with keen sense of follow-up/follow through.
- Proven ability to lead/coordinate multiple projects across teams and manage competing priorities.
- Minimum 3 years’ experience analysing technical manufacturing issues and implementing solutions.
- Knowledge of process control analysis and reporting
- Strong proficiency with MS Office Suite to include intermediate ability with Excel and PowerPoint
- Strong written and verbal communication skills. Ability to relay technical information to non-technical industry colleagues both internal and external to the organization.
- Vigilant in the protection of MCC intellectual property.
- Ability to travel domestic and international when required

**Why Multi-Color?**
- You will work in our modern manufacturing facilities, at the cutting-edge of production-environment innovation; we challenge the status quo and are transforming operations every day.
- You will gain experience in a fast-paced environment, with an ambitious team; we look forwards and continuously improve to be the best we can; we have a strong drive for results.
- You will be part of a team that shares our values of integrity; passion, perseverance, creativity and achievement; we value, respect and champion diversity.
- You will be joining a global and diverse organization that collaborates effectively to find optimal solutions; we focus on our customers and work with them on every step of their journey with us.
- You will be part of a team that strives for global sustainability, playing our part in making the world a better place for future generations.

**Additional Information**

**Diversity & Inclusion**
- At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation or life stage. We encourage & welcome all genders, people of disability, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.