Fund Development Support Officer

**Position Identification**

**Position Title**: Fund Development Support Officer

**Organisation**: Islamic Relief South Africa

**Location**: Capetown, South Africa

**Reports to**: Head of Fund Development

**Line Management Responsibilities**: None

Islamic Relief South Africa (IRSA) is an independently registered NGO affiliated to Islamic Relief Worldwide (IRW), the world’s largest, independent Muslim humanitarian organisation. Islamic Relief’s mission is to help the poor and those in need regardless of race, colour, political affiliation, gender or belief to live sustainable, self-reliant lives within safe and caring communities.

**Purpose of Department**:
To develop and implement strategies to increase the funding income of Islamic Relief through a range of fundraising initiatives and through acquisition and retention of donors, volunteers and supporters.

**Purpose of Position**:

- To provide a comprehensive administrative, and office management support service to the Fund Development Department.
- To establish and maintain effective communication with all regional fundraising teams and other functions of IRSA.
- To provide support to fundraising and volunteering activities and projects to help ensure that maximum income is received.

**Key Interfaces**:

- Reports to Head of Fund Development
- Works closely with Regional Fundraising Mangers, National Events and Challenges Co-Ordinator, Donor Care and Orphans Co-Ordinator and the wider Fund Development team.
- Works closely with Finance, Communications teams
- Liaises at all levels within the organisation

**Scope and Authority**:

- Provide administrative and secretarial support to the Fund Development team.
- Setup and maintain effective systems for collecting, collating, reporting data and communicating relevant information as required by Islamic Relief
- Carry out research to aid the development of new fundraising initiatives
- Assist with the co-ordination and communication of fundraising activities

**Key Accountabilities**:
The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:
1. To provide general support to the Fund Development Department
- Dealing with internal and external enquiries, book travel and accommodation
- Help co-ordinate away days and facilitate team meetings and also responsible for arranging meetings for the department when required
- Raising invoices and expense claims on behalf of the team and assist with monitoring departmental expenses and income
- Liaising with colleagues across all departments
- Responsible to bringing to the attention of Head of Fund Development any issues of concern which may arise as a result of work and other function of Islamic Relief
- Responsible for maintaining a planner of all Community Fundraising, National events and challenges activities that can be made available to all staff and also responsible for diary keeping of the Head of Fund Development and other management in the fundraising team.
- Submitting briefs for marketing assets required by the team2. To ensure clear information flow between the Fund Development Department and various functions of Islamic Relief
- Keep meeting minutes and follow up on action points
- Distribution of campaign, event and appeal materials such as printed literature
- Preparing presentations and documents for fundraising staff to promote work to various sections of the supporter base and wider community
- Archiving literature/outputs
- Deal with incoming correspondence and requests, drafting replies, etc. for approval
- Providing information to other departments3. Support various Department activities
- To take part in regular briefings about Fundraising activities and disseminate information to other staff where appropriate.
- Help prepare processes, procedures and guidelines.
- Collating and analysing data from various activities.
- Assist with developing report templates for all departmental activities.
- Ensure reports are completed according to agreed timescales
- Keep a log of all activities
- To ensure that relevant assets and merchandise are prepared and delivered to the Fundraising staff according to agreed timescales.4. External Communication
- Liaise with other departments and external bodies as and when required
- Make calls to donors, volunteers and supporters as required.
- Liaise with suppliers and external partners as when required.
- Producing letters on behalf of Fundraising staff.5. Maintain fundraising, finance and administrative records;
- Produce reports as required.
- Assist with developing report templates for all departmental activities.
- Ensure reports are completed according to agreed timescales
- Maintain and order stocks of stationery, materials and merchandise; recording us