Inurance Lead Gen Agents

2 weeks ago


Durban, South Africa Smarttrac Full time

Insurance Lead Generation Agent

**Company**: Vantage BPO

About Us

Vantage BPO specializes in insurance lead generation. We help insurance companies connect with potential customers who are looking for coverage options.

Your responsibilities will include:

- Making outbound calls to potential customers interested in insurance products
- Following up on leads provided by the marketing team
- Gathering customer information and understanding their insurance needs
- Explaining basic insurance options and benefits to prospects
- Recording customer details and call outcomes in our system
- Meeting daily and weekly call targets
- Transferring qualified leads to the sales team
- Maintaining professional phone manner at all times
- Following company scripts and compliance guidelines

To be successful in this role, you'll need:

- At least 6 months of call centre experience
- Strong communication skills over the phone
- Ability to handle rejection and stay motivated
- Basic computer skills for data entry
- Good listening skills to understand customer needs
- Patience when dealing with different types of customers
- Ability to work in a fast-paced environment
- Willingness to learn about insurance products
- Reliable attendance and punctuality

What We Offer:

- Competitive salary package
- Performance-based bonuses
- Comprehensive training program
- Career growth opportunities
- Supportive team environment
- Modern office facilities
- Employee recognition programs

**To apply, please submit your resume and a brief cover letter.**

Pay: From R5 000,00 per month

**Experience**:

- Call Centre: 1 year (required)

Work Location: In person


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