HR IT Specialist

**1.PURPOSE OF THE JOB:
The purpose of this position is to be responsible for providing overall HR support to the BIIS (Business Improvement & Information Systems) business division as well as ensuring that HR policies and practices are implemented in line with best practice and Group standards, and provision of high-level HR advice and support on HR matters, general admin, staff induction and termination process and overall people support.

**2.MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- Relevant B Degree or equivalent (NQF 7) qualification essential
- ITIL (Information Technology Infrastructure Library) certificate with a formal project management qualification will be a definite advantage.
- Minimum 5 years’ experience as IT HR business partner role

**3.DUTIES AND RESPONSIBILTIES:
Operational Delivery:

- Attend to HR queries from staff and management and ensure the accuracy, security and compliance of all employee data on relevant systems.
- Attract and select the right people in the organisation and ensure that new employees are optimally on-boarded into the organisation.
- Train new employees on Performance Management process, support line management around the annual and review performance management process and bonus rules and facilitate consultations regarding performance issues.
- Provide counsel and direction to employees and managers on employment related matters and conduct investigations in response to formal complaints.
- Advise on, identify and coordinate learning interventions and provide career development guidance and assistance to employees and managers.
- Advise management on salary benchmarking and co-ordinate the annual salary increase, bonus processes and recognition program.
- Ensure HR data is compliant, security of accurate and compile HR reports requested by the HR Management team.

Recruitment and Induction:

- Assists management with the development of Job Profiles and Specifications.
- Create requisitions on HRIS recruitment system.
- Monitor recruitment requisitions and guide the full cycle recruitment process for nominated roles and facilitating communication with the resourcing department on vacancies and placement gaps.
- Coordinate resources for assessment and participate in interview and other activities appropriate.
- Create and ensure all new employees are taken through an induction presentation.
- Administration and Reporting
- Complete all letters, contracts, benefits documentation in an accurate and timely manner.
- Ensure data integrity on all relevant systems.
- Audit, track and update headcount, organizational structures continuously on the HRIS System, and Payroll system
- Audits employee benefits and ensures that payroll is implementing the relevant deductions.
- Provides regular and thorough HR reporting back to the Head of HR and the Business area managers as required.
- Addresses all payroll issues in a timely manner.
- Updates the HR systems with all relevant information.
- Updates headcount and attrition reports and maintains an accurate staff list at all times.
- Duplication of all processes and procedures within a full 24-hour, 7 day a week HR support structure.

Industrial and Employee Relations:

- Advises on, and implements disciplinary processes as required and in accordance with legislation and company policy.
- Supports and ensures preparedness of line management in disciplinary matters.
- Documents and minutes the results of all disciplinary hearings.
- Brings any out of line situation to management’s attention.

Performance Management:

- Advises and ensures implementation of performance management for all permanent and contract employees.
- Rolls out HR initiatives as required for Group HR and Merchants.
- Continuous alignment of job requirements with legislative parameters in mind to best support operation.

Employee Wellbeing:

- Informs line mangers in respect of advisory services available to employees.
- Co-ordinates wellness day activities.
- Recognises new trends and patterns of behavior and alerts management.

**Technical Competencies
Knowledge:

- HR or business degree
- Working knowledge of Workday
- Working knowledge of Sage 300 preferable
- Minimum 5 years, HR generalist experience in a corporate organization, working with senior level employees.
- Knowledge of BCEA, SDA, EEA
- Oral and written communication skills (L3)
- Attention to detail.
- Problem solving (L2)
- Planning and organizing (L2)
- Technical Expertise (L3)
- Change Journey Leadership (L2)
- Good financial acumen and numeracy skills
- Advanced computer literacy (MS Word, MS Excel, MS PowerPoint, and MS Outlook); Advanced Excel spreadsheet knowledge

Behavioral Competencies:

- Accountability
- Excellent communication skills (written - report writing and verbal)
- Teamwork
- Interpersonal Support
- Perseverance
- Motivating
- Prioritization
- Analytical Thinking
- Leadership skills
- Attention to detail.
- Ability to work well under pressure.
- Continuous learning