Group Revenue Manager

1 week ago

Cape Town, South Africa Newmark Hotels Full time

Newmark Hotels & Reserves, a management company with a portfolio of luxury hotels and reserves has a vacancy for a Group Revenue Manager. The purpose of the role with be to maximize overall revenue and profit for all properties through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data. Responsible for determining the optimal mix of business and managing distribution strategies on all channels to increase revenue and drive market share. Communicate revenue management strategic vision to leadership team at Newmark.

**DAILY DUTIES**
- Review daily pick up and loss reports received from properties. Analyse and explain any abnormalities
- Assist Sales, Group Reservations and Reservations with any rate enquiries / negotiations
- Assist Sales and Reservations with any rebate requests
- Effectively manage any escalated queries that arise within or in relation to revenue management
- Complete any required reporting
- Work closely with the Sales Co-Ordinator to ensure all relevant information is being communicated across all departments and properties

**WEEKLY DUTIES**
- Prepare the weekly revenue report
- Attend and run weekly revenue meetings
- Complete any required reporting
- Maintain and evaluate statistical information for tracking and decision-making purposes
- Review and analyse business forecast and any anomalies

**MONTHLY DUTIES**
- Complete any required reporting - Monthly Executive Summaries
- Attend and report in all weekly owner meetings
- Ensure all reporting formats are updated and prepared for the coming month
- Review targets and performance of sales team and provide the team with feedback

**ANNUAL DUTIES**
- Take part in the annual budgeting process

**SKILLS & KNOWLEDGE REQUIRED**
- 2 - 3 years’ experience in Revenue Management
- Hospitality diploma/ equivalent preferable
- Ability to work in a pressurized environment
- Willingness to travel when required
- Excellent communication skills
- Excellent attention to detail
- Excellent Planning and Organisational skills
- Computer Literacy: Opera PMS, Channel Mangers, Word & Excel
- Strong guest centric approach
- Must be able to work in a team or independently
- Previous experience with revenue reporting and online travel agents
- Must have knowledge of budgeting
- Must have an eye for detail

**ADDITIONAL DUTIES**

All employees may be required to complete other reasonable tasks as part of the successful operation of Newmark Hotels, Reserves & Lodges. Team work and communication are vital. By continuously working hard at establishing and nurturing relationships to provide a level of service excellence that will exceed guests’ expectations. The highest level of courtesy is expected - be friendly, interactive, efficient and organised as well as well presented, tidy and professional.

**Job Types**: Full-time, Permanent

Application Question(s):

- Do you have a Hospitality diploma?

**Experience**:

- Revenue Management: 3 years (preferred)
- Opera PMS & Channel Managers: 2 years (preferred)

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