Clerk: Billing Metered Services

7 days ago

Ekurhuleni Gauteng, South Africa City of Ekurhuleni Full time

Location
- City of Ekurhuleni
- Remuneration
- R 217,920.00 to R 298,932.00 - Basic salary per annum (plus benefits)
- Assignment Type
- Permanent

**Minimum Requirements**:

- Grade 12 or relevant equivalent NQF Level 4 qualification
- 1 year experience in a similar environment

**Core Responsibilities**:

- Support the division by executing financial and clerical tasks to ensure correct and timeous billing
- Monitor water and electricity consumption as per deviation list to ensure that account is correctly billed and to prevent over billing or under billing
- Calculate and process journals to correct incorrect billing on account to ensure that account will be correctly billed and adjustments done to get consumption in line with meter readings
- Assist with investigation of complex meter and consumption problems of clients to ensure that account are correctly billed and to close the compliance of the client
- Handle customer complaints to ensure account is correct and client's compliant can be closed
- Capture customer requests or maintenance matters on EMIS to ensure maintenance on meters will be performed and client's complaint can be closed and account corrected
- Capture interim maintenance on Venus system to ensure correct billing and not unrealistic charges to client's accounts

Enquiries: Tel: 0860 54 3000

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