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Change Management Specialist

2 weeks ago

Sandton, South Africa Uyandiswa Full time

**Contract Duration**: 12 months

***

**Job Purpose**

To plan, manage and deliver Change Management frameworks, collateral, interventions, and requirements from commencement to completion across multiple Rewards Programmes and within the scope, budget and time agreed. Work with Business and across squads to ensure all Change Management requirements are identified and planned to in alignment to delivery timelines.

**Responsibilities**:

- Ensure successful implementation of Change Management principles and practices leveraging the Agile methodology in accordance with Business needs and strategic goals.
- Provide expert level Change guidance to the project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions.
- Integrate with diverse Stakeholders by engaging with multiple diverse groups across a spectrum of wants and needs within the Change Management role.
- Facilitate the Change Management interventions/exercises required to support multiple Rewards Programmes across multiple Business Units and Divisions.
- Build strong relationships though engagement and regular communication and feedback with all Stakeholders using quality metrics and project status reports as drivers.
- Ensure accurate cost estimation based on coverage of client requirements and project scope. Manage the Change budget within project scope.
- Deliver Change Management exercises on target within due date, budget and according to scope and governance.
- Ensure traceability of defined benefits throughout lifecycle of the Change plan and escalate any deviations.
- Ensure management of scope of Change Management requirements including coverage of client requirements and based on estimations.
- Manage delivery of Change Management requirements against agreed schedule.
- Meet requirements by providing advice to Stakeholders on the most appropriate Change Management approach, identify Stakeholders, communicate their roles, and define the level of participation in Change Management exercises, map their communication needs and manage Stakeholder engagement strategies through the Change Management plan.
- Manage each Stakeholder group actively through the Change cycle.
- Conduct business Change impact across process, systems, and roles according to the Change Management plan.
- Manage the Stakeholders by ensuring an understanding of the behaviours and operations and by defining strategies in the Change schedule. Keep Stakeholders and management informed.
- Ensure the Change Management process is led and supported together with the Stakeholders.
- Ensure client needs are accurately captured in scope and signed off by Stakeholders.
- Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
- Ensure sufficient resource allocation to Change Management interventions and exercises.
- Ensure sufficient learning material is designed, documented and approved by key Stakeholders and uploaded to the relevant learning platforms.