E-commerce Business Manager

**About us**

OneDayOnly holds the esteemed title of being South Africa's original daily deals website. Our deals offer excellent discounts, limited supply and are on sale for one day only (hence our uber-creative name). We partner with top brands and key suppliers to be able to offer their products to over a million potential customers through our daily mailer, the website itself and social media marketing.

Provided the quality and price are right, we'll sell anything - and that's exactly what makes us so appealing to both buyer and seller. Couple this with the urgency of the deal and it creates a winning formula for a high number of sales in a very short space of time.

We are looking for an ace employee to help us grow our proudly South African in-house leather brand.

**About you**

You're a jack-of-all-trades with an entrepreneurial mindset looking for a new challenge in an e-commerce environment, to put your considerable marketing and e-commerce experience to the test.

**What you'll love**

Running a platform and supporting a small business with its e-commerce functions. A widely entrepreneurial culture. An open and honest work environment. And staff discounts on top of ludicrously affordable products.

**Salary**

Based on experience.

**Responsibilities include**:
Overall, you'll be responsible for every aspect of the business including:
**_Ecommerce Administration:_**
- Site administration and monitoring, ensuring the site works optimally (Shopify).
- Responsible for uploading new products, content, and campaigns, ensuring 100% accuracy.
- Overseeing the design, usability, and development of the website as well as system integrations when required.
- Capturing payments daily on the back end.
- Sales analytics and reporting.

**_Sales:_**
- Continuously finding ways to expand and grow our in-house leather brand (Find new markets).
- Grow and increase sales on the site.
- Work closely with current suppliers to ensure the supply chain is healthy and the brand is able to move large volumes.
- Range showings to directors to add new lines and exterminate lines that do not resonate.

**_Product Development & Quality Assurance:_**
- Improve quality on current lines.
- Continuously develop new lines to increase sales and keep the site looking exciting and fresh.
- After product development, samples need to be thoroughly checked and tested and go through a QA test.
- After quality is on standard, ensure to book samples into the studio and brief them accordingly to have new lines professionally photographed.
- Refresh images at least once a year.

**_Procurement and Stock Management:_**
- Production management - creating and maintaining relationships and searching for potential new suppliers.
- Placing all product orders and ensuring that stock is constantly replenished and maintained at optimal levels.
- Managing packaging stock levels, ensuring that there is at all times available packaging for dispatch - includes placing orders with packaging and following up on deliveries.
- Attending to queries identified at month-end stock counts and correcting inventory records where appropriate.
- Attending to queries raised by the stock controller - particularly relating to packaging and product queries in receiving orders from suppliers and dispatching goods to customers.
- Training and assisting the continuous development of the stock controller.

**_Customer Service:_**
- An understanding of the customer service functions and dealing with customer issues when needed, including monitoring and responding to customer queries, arranging collections of faulty products.

**_Marketing:_**
- Taking brand ownership and translating brand strategy and positioning into tactics and an executable brand plan.
- Strategise, implement, manage and monitor sales campaigns.
- Measure and report performance of all campaigns, assessing against goals and objectives.
- Brief and evaluate creative, copy & artwork based on brand strategy and CI.
- Read, analyse and act on analytics.
- Conceptualise new and innovative growth strategies.
- Monitor and review competitor sites, market trends, new technologies, and channels - recognizing opportunities, and driving the implementation.

**_Reporting:_**
- Provide monthly feedback and present findings to managers and directors (sales, marketing and operations).

**Requirements, Skills, and Qualifications**:

- Exquisite taste
- Design sense
- Degree in business, marketing, or a related field.
- Experience and understanding of the e-commerce environment.
- Experience working with Shopify is advantageous.
- Digital marketing experience - knowledge of SEO/PPC/Google Analytics is a distinct advantage.
- Excellent communication (written and verbal), admin and project management skills.
- Strong analytical, organising, interpersonal, communication and negotiating skills.
- Good understanding of planning and the logistics process relating to products.
- Great at multitasking.
- Strong time management &