Cx Consultant

**Customer Service Consultant**

**Seasonal USA Campaign - Night Shift**

We are looking for professional, self-motivated and determined individuals to join us on this exciting USA Campaign. You will be required to assist clients in the USA with a luxurious, high-end experience. This is seasonal work, and operates within America’s sunny season, for 6 months.

**Key responsibilities**:

- Attend to inbound calls in a professional and timely manner.
- Build rapport with the client, and ensure every experience is exceptional.
- Think on your feet to provide solutions to challenges faced by the client.
- Ability to accurately assess customer needs and potential, identify and deal with objections.
- Be comfortable and confident in your approach to clients.

**Minimum Requirements**:

- Must have worked night shift in a call centre.
- Must have worked with American clients.
- MS Office literate
- Excellent communication both verbal and written.

Application Question(s):

- Have you worked night shift in a call centre?

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Randburg, Gauteng (required)

Ability to Relocate:

- Randburg, Gauteng: Relocate before starting work (required)