Payment Support Administrator

7 days ago

Sandton, South Africa Momentum Investments Full time

**Introduction**
- Momentum Securities provides a full range of stockbroking services supported by strong management and administrative capabilities. We pride ourselves on product innovation and client service. One of our key strengths is our ability to devise solutions for your individual needs, with all our expertise at your disposal. We provide a full range of stockbroking solutions including traditional trade executions (non-discretionary/self-managed portfolio), an advisory portfolio, full-service stockbroking services and specialist research integrating both a macro and micro market view.

**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.

**Role Purpose**
- The Payment Support Administrator is responsible for accurate, efficient processing of payments, receipts and journals for Momentum Securities’ external clients. The role ensures transactions are processed in line with procedures and SLAs, reconciliations are completed, and stakeholder relationships are maintained.

**Requirements**:
**Qualifications**:

- Grade 12/Matric/NQF4.
- Knowledge of JSE & eCube an advantage.

**Experience**:

- 2-3 years’ experience in payments.

**Knowledge**
- Demonstrated knowledge of customer service principles and practices.
- Proficiency in Microsoft: Windows, Word, Power Point, Excel

**Duties & Responsibilities**
- Duties & Responsiblities:

- Process payments, receipts and journal entries accurately and within agreed timeframes and SLAs.
- Verify client, banking and transaction details prior to payment execution to prevent errors and reduce risk.
- Perform daily bank checks and reconcile all bank accounts to the ledger/system, tracking and resolving reconciling items.
- Prepare departmental schedules and supporting documentation for reporting and audit purposes.
- Work closely with the Senior Payment Administrator to identify and implement process improvements and risk controls.
- Maintain effective service levels and relationships with internal stakeholders, external clients and service providers.
- Respond to ad-hoc payment requests and client enquiries in a professional and timely manner.
- Follow all compliance, confidentiality and operational procedures.

**Competencies**
- Competencies:

- Checking things
- Examining information
- Following procedures
- Managing tasks
- Taking action
- Showing composure
- Team working
- Understanding people
- Taking action

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