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D365 F&o Functional Specialist

3 weeks ago

Johannesburg, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The D365 F&O Functional Specialist will be responsible to lead the implementation, configuration, and maintenance of the Dynamics 365 Finance & Operations (D365 F&O) system. This role requires a deep understanding of business processes and the ability to translate those into functional requirements within the D365 F&O environment. The specialist will work closely with the Business Analyst, Stakeholders to optimize business operations, improve efficiency, and drive digital transformation initiatives.

**Working at NTT**

**Key Responsibilities**:

- Lead the implementation and configuration of D365 F&O modules based on business requirements.
- Responsible for the customization of the system to meet the specific needs of the business.
- Collaborate with the Business Analyst and stakeholders to interpret business requirements and showcase existing D365 F&O functional capabilities.
- Translate business requirements into functional specifications and system designs.
- Conduct gap analysis (between business requirements and D365 F&O functional capabilities) to identify and address areas of improvement.
- Evaluate and improve business processes through the D365 F&O system.
- Provide recommendations for required system enhancements to enable the process improvements identified by the Business Analyst and Stakeholders.
- Implement the required Microsoft D365 F&O best practices and industry standards.
- Conduct training sessions for end-users and provide ongoing support.
- Develop user manuals, training materials, and system documentation.
- Troubleshoot and resolve issues related to D365 F&O.
- Lead and manage project timelines, deliverables, and resources.
- Coordinate and collaborate with cross-functional teams to ensure successful project delivery.
- Monitor and report on project progress and performance.
- Ensure system compliance with regulatory requirements and internal policies.
- Implement and maintain security protocols and data protection measures.

**Academic Qualifications and Certifications**:

- Minimal B-Tech or relevant Degree in Information Technology.
- Minimum of 10 years of experience with configuring Microsoft ERP solution, Microsoft Dynamics 365 Finance & Operations.
- Proven track record of successful D365 F&O implementations and upgrades.
- Experience with functional specifications, business process analysis and system design.
- In-depth knowledge of D365 F&O modules (e.g., Finance, Supply Chain).
- Proficiency in D365 F&O customization and configuration.
- Understanding of integration technologies and data migration strategies.
- System Analysis, Object-oriented programming, SQL programming JAD session experience.
- User Experience enabled

**Skills Summary**

Business Development, Client Relationship Management, Enterprise Technologies, Management Consulting, Market Analysis, Project Management

**Workplace type**:
**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and