WMS Implementation Technical Specialist

1 week ago

Roodepoort, South Africa Clicks Group Limited Full time

**Listing reference**: 016515**Listing status**: Online-
**Position summary**

**Industry**:FMCG & Supply Management
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort
- **Contract**:Permanent**EE position**:Yes**Introduction**Job description**

**Job Purpose**:
The WMS Implementation Technical Specialist is responsible for the successful implementation and configuration of Warehouse Management Systems (WMS) across the organization. This role requires a deep understanding of WMS, supply chain processes, and the ability to translate business requirements into system functionality.

**Key Performance Areas**:

- Implementation and Configuration: Implement and configure WMS solutions based on business requirements. This includes system setup, testing, and go-live support.
- Technical Support: Provide technical support for WMS including troubleshooting and problem resolution.
- Training: Train end-users on the use of the WMS, ensuring they understand system functionality and capabilities.
- Documentation: Document system configurations, processes, and procedures for future reference and training purposes.
- Project Management: For WMS change requests, manage timelines, resources, and risks to ensure successful WMS changes and implemented successfully and on time.

**Skills**:

- Functional configuration proficiency in implementing WMS systems.
- Writing Functional Specifications for business review & sign-off
- Writing Technical Specifications for Developers to follow.
- Writing Test Specifications and executing testing against them.

**Knowledge**:

- Warehouse Management Systems (WMS)
- Transport Management
- Proof of Delivery systems
- Courier interfacing

**Personal Competencies**:

- A Deliverer
- Analytical
- Problem Solver
- Sees the Big Picture
- Analysing and interpreting
- Creating and conceptualising
- Organising and Executing
- Adapting and Coping
- Enterprising and performing

**Minimum requirements**

**uoMinimum Education & Qualification**:

- Bachelor’s degree in Computer Science, Information Systems, or a related field. (strongly advisable)
- Certificate or Diploma from a WMS system provider or implementation partner showing training or competence with installing WMS solutions.

**Minimum Job Related Experience**:

- Essential:
- Proven experience in WMS implementation and support.
- Strong understanding of warehouse operations and supply chain processes.
- 7 years’ work experience in logistics.
- Desirable:
- End user support experience.
- KNAPP Kisoft Warehouse Management Systems (WMS) operational or implementation experience.
- Experience in Pharma, Logistics, or Wholesale & Distribution Industries
- Familiarity with SAP ERP

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