Telesales Consultant

2 weeks ago

Durban, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Insure**Function**:Telesales**Date**:22 Nov 2024**Discovery - Insure**

**Outbound Telesales Consultant - Short Term Insurance | KZN**

**About Discovery**
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.**About Discovery Insure**
- Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East.
The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.
- **Key Purpose**
- To make outbound calls to prospective clients to insure their motor, household and home with Discovery Insure.
- **Areas of responsibility may include but not limited to**
- Achievement of monthly sales targets
- Conduct financial needs analysis for clients to provide sound financial advice
- Accurate, timely administration on relevant system
- Adhering to service level agreements to ensure sales consistency in the department
- Stakeholder engagement
- Adherence to risk and compliance requirements
- Teamwork, self-management and alignment with Discovery values

**Personal attributes and skills**
- The successful individual will be required to demonstrate the following competencies:
- Target Driven
- Team Player
- Goal orientated
- Self-motivated
- Ability to perform under pressure
- Adapt to change
- Persuasiveness
- Resilience/Tenacity
- Sound Time Management
- Self-managed
- Attention to detail
- Speak fluently (accent neutral) English/Afrikaans

**Education and Experience**Matric (Essential)**
- FAIS Credits - full qualification - Short term Insurance (Essential)
- RE5 qualification (Essential and/or advantageous)
- Class of business certificate (Essential and/or advantageous)
- Continuous Professional Development (CPD) certificate (Essential and/or advantageous)
- Minimum 2 years’ sales experience in the short-term insurance industry in an outbound telesales environment (Essential)
- Degree (Advantageous)
- EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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