Clinical Trial Subject Matter Expert

1 week ago


Johannesburg, South Africa ICON Plc Full time

Clinical Trial Subject Matter Expert (CT SME)

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
- With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
- Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
- Firecrest Clinical is part of the ICON plc Group and produces highly visual and engaging products for the Clinical Trial Industry. Firecrest products help improve Site performance by delivering innovative and effective training to sites while complying with Industry Standards. As an organisation responsible for the development of clinical training for medical staff, the Clinical Trial Advisor role is critical to the delivery of accurate and high quality training products to our clients.

What you will be doing- Uses clinical research experience, accrued from previous clinical research roles, to assist colleagues in the production of accurate and engaging components for our stakeholders.- Works actively, independently or with the team (depending on the task), to create the high quality digital solutions in line with the sponsor's needs and expectations, and within sponsor delivery timelines.- Advises and supports the production team (Instructional Designer, Graphic Designer, Product Testing Analysts) on clinical trial related matters, across therapeutic areas.- Ensures technical accuracy of the products/solutions at each stage of the product development, while ensuring the clinical content adds maximum value for end users (Sponsors, Site Staff, Investigators, and Patients).- Conducts comprehensive review of study documentation provided by the sponsor- Attends sponsor meetings and assists Project Manager (PM) as required to support product development- Communicates/escalates protocol-related queries to the Project Manager (PM)/In Team Lead (ITL).- Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes; completes assigned training as required.- Assumes additional responsibilities as directed by CTSME Supervisor and/or other management.- Identifies operational efficiencies and process improvements, contributing to an environment of continuous learning and improvement.- Depending on level of experience, assists in training and mentoring of less experienced CT SMEs.- Ensure the maintenance of a high personal level of knowledge concerning current regulation and changes within the clinical research industry by means of internal support and individual learning.

Your profile- B.Sc. (Hons) in life science or equivalent.- Minimum 2-3 years' experience as a CRA/site coordinator/study nurse within the clinical research industry- Experience across different trial phases and therapeutic areas- Excellent practical knowledge and understanding of the complexity of clinical trials and experience with different clinical trial systems/vendors- Excellent analytical skills and attention to detail- Ability to work independently as well as part of the project team, depending on the solution requirements- Ability to produce accurate work within tight deadlines- Knowledge of ICH GCP guidelines and experience in reviewing study-related documentation- Excellent written and verbal communication in English

What ICON can offer you:

- Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
- In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
- Our benefits examples include:
- Various annual leave entitlements- A range of health insurance offerings to suit you and your family’s needs.- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.- Life assurance- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our

careers site

to read more about the benefits ICON offers.



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