Subject Matter Expert: Cards

2 days ago

Johannesburg Metropolitan Area, South Africa Positron SE Full time

Join our client as a
Subject Matter Expert (SME) in Cards & Payments
. You'll provide expert guidance on credit/debit cards, digital payments (e.g., mobile wallets), and rewards programs. This role focuses on ensuring compliance, reducing fraud, and enhancing payment systems through short-term projects like product launches or regulatory upgrades. You'll work closely with client teams (IT, legal, operations) and partners (e.g., Visa/Mastercard) to deliver results in a fast-paced banking environment.

Key Responsibilities

  • Advise on regulatory compliance (e.g., central bank submissions, payment system laws).
  • Support card product development, including contactless payments and digital wallet integration.
  • Investigate card fraud, disputes, and transaction issues, proposing solutions to cut losses.
  • Collaborate on system improvements and train client staff on card security and tools (e.g., mobile banking apps).
  • Stay updated on payment trends (e.g., biometrics, tokenization) to drive innovation.
  • Deliver project milestones on time, with clear documentation and knowledge sharing.

What We're Looking For

  • Education
    : Bachelor's degree in finance, IT, business, or related field (postgraduate a plus).
  • Certifications
    : Payments/cards-related certifications (e.g., PCI DSS, CISSP, CPP) preferred.
  • 5+ years in financial services (banking/fintech).
  • 3+ years as an SME in cards/payments, with hands-on work in regulatory reporting, product management, or fraud detection.
  • Deep knowledge of card systems (e.g., EMV standards) and South African regulations.
  • Strong data analysis skills (SQL, Excel, BI tools) for risk and fraud work.
  • Excellent communication and teamwork for client-site collaboration.
  • Ability to deliver fast, ethical results in a project-based role.

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