Technical Manager

**About Us**: Tsebo Facilities Solution is looking for a Technical Manager who will be responsible to: - To manage the site in accordance with the terms and conditions of the SLA. - To co-ordinate and manage projects on site and provide reports - To provide technical support with regard to reactive maintenance and planned preventative maintenance on plant and equipment, within the service level requirements. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell. **Duties & Responsibilities**: **Sub-Contractors** - Supervise on-site contractors and procedures, ensuring they provide service as per SLA agreement. **Preventative Maintenance Programmes** - Ensure that effective preventative maintenance programs are either in existence and operational or creates and implements programmes. - Where outside contractors are used, ensures that such contractors perform to the extent that is listed in the SLA’s and that they do all the work necessary to rectify the problem timeously and without needless expense. - Ensure that proper preventative maintenance schedules and equipment registers are maintained at the unit. **Help Desk** - Liaise daily with Help Desk for client requests that require following up. - Action open call list daily and attend call list meetings. **Liaison - Senior Facilities Manager / Electrical Engineer** - Liaise daily with the Engineering Executive. **Audits / Inspections** - Carry out daily, weekly and monthly inspections on site to determine service delivery measured against SLAs. - Conduct a detailed maintenance audit at least once every month. **Meetings** - Hold documented meetings with Service providers and management. - Attend meetings with client if required. - Attend operational / management meetings. **HR Issues** - Handles all IR related issues together with the Engineering Executive. **Training** - Ensures that regular training needs analyses are conducted for maintenance staff. - Personally, conducts on-job or off-job training as needs may necessitate. **Stock Control** - Ensures that spare parts and material stocks are maintained at acceptable levels and oversees an annual stock take. Always have essential spares in stock. - Ensures that proper storage and stock control procedures exist at the unit for the issuing and use of spare parts and materials. - Ensures that 3 x quotations are received for spares and replacement of parts and or material. **Documentation** - **Service Manuals**: Co-ordinate the compilation of service manuals for the unit equipment where these do not exist and maintains the accuracy of “As Installed” information (drawings, etc.). - **Quality Standards**: Ensure quality systems of the SLA are implemented and monitored on an ongoing basis. Ensure that you are familiar with the penalty regime of the SLA from the client and that of the contractor. - **Variation Documentation**: Ensure all variations (change management) which affect the SLA and TFS services are implemented in accordance with the contractual requirements. - **Document Library**: Ensure that a document library is maintained and updated onsite in accordance with the SLA. - **Integrated Management System**:Assist with and monitor effective and ongoing successful "roll out" of the IMS. - **Administration**:Ensure that all administration and all other paperwork is kept up to date and on record. Be proactive and initiate new ideas and or procedures as and when necessary. **Service Delivery** - Identify and implement optimized improvements on an ongoing basis. - Identify areas for improvement including but not limited to development of multi-skilling opportunities between service providers. - Provide technical and logístical support as required. - Assist as and when required in the event of strikes, breakdowns or other such emergencies. - Respond favourably to any reasonable request from the Engineering Executive **ISO 9001; 14001 & 45001 - Quality, Environmental and Health & Safety Standards** - Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position. **Skills and Competencies**: - Computer literate - Proven leadership ability; - Excellent interpersonal skills - Organizational skills - Valid driver’s license and own transport **Behavioural Qualities** - Excellent interpersonal skills - Attention to detail and strong org