Bidsend Agent X5 Gauteng Ftc 12 Months

2 days ago

Gauteng, South Africa Bidvest Bank Full time

**PRIMARY PURPOSE**

Drive the uptake of BidSend remittance service.

**TECHNICAL COMPETENCY REQUIREMENT**

**Product Knowledge**
- Full understanding of Bid Send's registration process, platform features, and value proposition.
- Ability to clearly communicate product benefits and address common objections.

**Mobile Device Proficiency**
- Confident use of smartphones or tablets for:

- Capturing customer data
- Navigating the registration app or web portal

**Data Capture Tools**
- Accurate and timely input of customer information into BidSend portal
- Ability to detect and correct incomplete or duplicate entries.

**Digital Communication Skills**

**Reporting and Feedback**
- Competency in compiling and submitting daily field reports (digital or paper-based).

Compliance and Security Awareness
- Knowledge of customer data privacy guidelines (e.g., POPIA).

**REQUIRED MINIMUM EDUCATION AND TRAINING**

**Grade 12 / MATRIC**

**REQUIRED MINIMUM WORK EXPERIENCE**

1 year sales experience

**KEY PERFORMANCE AREA**

**FINANCIAL MANAGEMENT**

Cost per acquisition maintained within budget Register new users efficiently; minimize promotional/activation spend per sign-up.

**CUSTOMER CENTRICITY**

Daily customer engagement; % of positive customer interactions Provide accurate info, resolve queries, and ensure a professional and friendly demeanor.

**OPERATIONAL EXCELLENCE**

Achieving daily registration targets (10/day); punctuality and attendance Consistently meet daily targets, arrive on time, follow set scripts and activation plans.

**PEOPLE LEADERSHIP**

Adherence to team values and collaboration Act as a role model for peers, support team activities, maintain discipline and enthusiasm.

**DATA MANAGEMENT**

Accurate data collection and submission capture full and correct registration data in real time; avoid duplicates/errors.

**STAKEHOLDER MANAGEMENT**

Positive feedback from field managers or supervisors Build trust with supervisors, escalate field issues, maintain alignment with expectations.

**REPORTING**

Daily reporting submitted on time and complete Submit daily reports with names, contacts, locations, and challenges faced.

**LEARNING AND GROWTH**

**_ This position is advertised in line with our commitment to Employment Equity._

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