Cellular Associate

**purpose**

To increase in-store revenue by actively facilitating the sales of cell phones, cell phone accessories and cell phone contracts to achieve required MRP Money sales targets.

**key responsibilities**
- **Customer Experience**:

- To actively engage with customers, discovering their needs, and making recommendations to generate sales in order to achieve and exceed daily and monthly sales targets by cross selling and promoting additional products and services. To provide comprehensive follow-up, often going between customer and suppliers to resolve issues, and tailor resolutions to meet customer needs.
- **Product**:

- To have a full comprehension on product knowledge in order to assist customers on the set-up, operation, and maintenance of mobile devices and accessories. Ensure stock orders are accurately completed in accordance with cellular laydowns. Facilitate and manage the out-of-box failures and repair policies. To merchandise, stock and replenish the cellular kiosk constantly.
- **Administration**:

- To maintain knowledge of current sales, sales promotions and campaign related requirements. Responsible for the administration and facilitation of pricing markdowns, transferring and receiving merchandise, inventory control/counts, and processing transactions.

**requirements**
- **Education**:

- Grade12/NQF4.
- **Experience**:

- Retail Experience
- **Knowledge/ Skills**:

- Customer Service.
- Communication Skills.
- Perseverance
- mrpmoney.

**about us**

Mr Price Group is a high growth, omnichannel, fashion-value retailer with 6 trading divisions, namely**:mrp** ; **mrphome**; **mrpsport**; Miladys; sheetstreet and **mrpmoney**.

We’re movers and shakers.

We pride ourselves on our fast-moving, fast-working and collaborative culture. Our extensive market-leading retail knowledge means that our environment fosters creativity, curiosity, and a need for exploration.

We employ over 16000 incredible people, and retail in over 1000 South African based stores, almost 100 international stores, and through our online channels offering our full product assortments.

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.