Quality Assurance Manager

As a Quality Assurance Specialist in Customer Service, you will play a critical role in ensuring our commitment to excellence in service delivery. Your knowledge will be essential in maintaining consistent service standards, enhancing agent performance, integrating valuable customer feedback, and ultimately elevating customer satisfaction and loyalty. This...

Position Summary: Reporting to the Office Quality Manager (OQM) and various Project Managers, the incumbent - will be responsible for the coordination and implementation of Quality and Continuous Performance (CPI) on multiple - projects executed by the Multi-Projects Groups based in the Fluor Woodmead & Umhlanga offices. - Principal Job Duties and...

This position requires specialized skills and knowledge to handle the challenges and complexities of the office and project quality activities. With authoritative decision-making this role’s recommendations have a significant impact on business line quality policies and programs. This role may supervise the work of assigned quality personnel as needed. -...

Preparation of annual divisional audit plan on a risk basis. - Managing the divisional audit plan co-sourced with PwC Internal Audit. - Quality assurance of Internal Audit output: Audit reports & electronic audit files. - Ad hoc audit assignments. - Compiling of divisional audit summary schedules. - Combined Assurance process input. - External audit liaison...

**Requisition ID**:219099 **Work Area**:Consulting and Professional Services **Expected Travel**:0 - 20% **Career Status**:Professional **Employment Type**:Regular Full Time **COMPANY DESCRIPTION** SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce...

**Requisition ID**:219099 **Work Area**:Consulting and Professional Services **Expected Travel**:0 - 20% **Career Status**:Professional **Employment Type**:Regular Full Time **COMPANY DESCRIPTION** SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive...

**Stakeholder Management**: - Providing professional Enterprise Risk Management support to the Board Risk Committee, Executive Committee and the other Board Sub-Committees. - Implementing a dynamic Enterprise Risk Management Policy, Framework and process. - Identifying existing and emerging risks and threats to the achievement of the company’s strategic,...

**Governance and Risk Management** - Manage internal relationships and partner with relevant stakeholders in business and IT to share and leverage risk management practices, tools and capabilities, and work together towards an aligned and integrated approach to assurance and risk management. - Conduct risk assessments to identify and prioritise audit...

Job DescriptionGovernance and Risk Management    •    Manage internal relationships and partner with relevant stakeholders in business and IT to share and leverage risk management practices, tools and capabilities, and work together towards an aligned and integrated approach to assurance and risk management.•    Conduct risk assessments to identify...

Company Description Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education...