Cluster Manager

**Main purpose of the job**:

- To lead the implementation of the Gophelega project activities within the specified sub-district/facility cluster

**Location**:

- **Pretoria - Tshwane**

**Key performance areas**:

- Coordinate and manage the implementation of the Wits RHI Gophelega strategy within the supported facility cluster
- Prioritize the implementation of activities to maximize outputs and outcomes
- Lead and manage the implementation support for key DoH priority programmes within the sub-district cluster, aligned to the Gophelega project, such as fast-tracking 95-95-95 strategy, HAST, She Conquers, Maternal Child, National Adherence Strategy, etc.
- Support the development and implementation of sub-district plans to deliver on the activities outlined in the Gophelega implementation work plans
- Regularly evaluate progress on implementation plans and escalate identified challenges to seniors
- Assess project activities, M&E data, and external developments within the field to improve outputs on an ongoing basis using agreed programme indicators, including operations research indicators
- Develop and implement quality improvement and mitigation plans to address performance that does not meet targets
- Document best practices across the various quality improvement projects in each programme area in collaboration with Programme Managers
- Participate in monthly progress meetings with facility managers and the sub-district team to monitor the progress of the strategic plan and deliverables
- Provide feedback to stakeholders on facility performance
- Support the compilation of monthly and quarterly district and sub-district level reports for relevant internal and external stakeholders
- Support the coordination of sub-district data reporting and analysis
- Support the development of DIP monitoring reports according to reporting requirements
- Provide strategic direction and input to address identified gaps at the sub-district level
- Undertake regular site visits to ensure and support the implementation of activities according to the plan
- Regularly evaluate progress on implementation activities through on-site review
- Provide direct service delivery as required to ensure outputs are met and programme targets achieved and support junior staff with the management of complex clinical cases
- Lead the implementation of facility assessments to identify key bottlenecks as required
- Facilitate the identification, planning (structure), and execution of improvement projects throughout the implementation sites
- Develop and implement quality improvement and mitigation plans to address performance that does not meet targets and monitor their progress
- Serve as a champion, coach, and expert in quality improvement (QI) to ensure that the project and other initiatives across Wits RHI effectively utilize QI approaches, methodologies, and tools to achieve outcomes
- Identify challenges and implement plans to address them
- Support the verification of data which has been submitted
- Communicate quality improvement projects and activities at the facility and sub-district level to relevant stakeholders - internally and externally
- Attend to all staffing requirements and administration
- Supervise and manage the duties of subordinates to ensure optimal staff utilisation and maintenance of sound labour relations
- Perform and facilitate performance development and assessments
- Monitor the performance of team members with respect to strategic goals
- Identify substandard performance by team members and take necessary corrective action
- Implement relevant Human Resources policies and procedures
- Coach, mentor and train subordinates and team members, to ensure the acquisition of knowledge and skills required by the organisation
- Coach, mentor, and train DOH counterparts, to ensure the acquisition of programme knowledge and skills to ensure sustainability
- Identify the training needs of the sub-district team and sub-district DoH counterparts
- Promote harmony, teamwork and sharing of information
- Take ownership and accountability for tasks and demonstrates effective self-management
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
- Maintain a positive attitude and respond openly to feedback
- Take ownership of driving your own career development by participating in ongoing training and development activities such as conferences, workshops, etc.

**Required minimum education and training**:

- **Relevant Nursing, Public Health, or Social Science Degree (or equivalent)**

**Required minimum work experience**:

- **Minimum 3 years of experience in Public Health and HIV Management**

**Desirable additional education, work experience and personal abilities**:

- Postgraduate degree or diploma in Public Health, Management, or relevant field
- Good understanding of quality improvement systems, monitoring, and evaluation
- Knowledge of PEPFAR programmes