Senior Administrator
3 days ago
**_
WE’RE HIRING_**
**_
- **
**_Companies in our group include:_**
- LNDR - a lending solutions provider
- Cryosave - A bank for newborn stem cells
- APS - an outsourced call centre management company
**_
What can we offer you? Some of our benefits include:_**
- Modern fit-for-purpose people practices.
- Working in a state-of-the-art tech building that includes access to on-site gym to help you grow your fitness as much as you do your brain.
- Two on-site restaurants that will have you inhaling aromas of mouth-watering lunchtime dishes, and freshly brewed coffee. At Fintech campus that’s just a part of the rhythm of the day.
**Great, so who is a good fit?**
**So what will such a fantastic individual’s duties and responsibilities include?**
- Answering and redirecting all incoming calls and taking messages where required;
- Assisting in preparing prospective client files as needed;
- General office management assistance;
- General administration;
- Handling of claims administration;
- Receiving, distributing, and processing all incoming and outgoing mail;
- New and Existing Business Preparation;
- Liaising with Product Providers (Allan Gray Old Mutual, Ninety-one, Glacier as well as risk products (PPS, Discovery, Sanlam etc);
- Driving tasks through CRM system and reporting/tracking activity and turnaround times;
- Provide ad hoc support in and around the office as needed;
- Ordering office supplies;
- Ensuring the resolution of Broker queries.
- Ensuring the resolution of commission queries;
- Ensuring all policies are issued;
- Provide ad hoc support around the office as needed;
- Information gathering;
- Administrative servicing;
- Follows process from submission, to underwriting, to acceptance;
- Deal directly with BC’s and their support team;
- Assist with outstanding requirements as and when required;
- Capture regular updates on inhouse CRM system;
- Nature and guide junior administrator.
**Are there any specific skills and attributes required?**
**Personal Attributes**:
- **Attention to detail** and a high level of **accuracy;**:
- Ability to **work under pressure**;
- **Self-starter** & excellent **organising** skills;
- Good verbal, written and **communication** skills;
- **Committed** and **reliable** with **integrity** and **honesty;**:
- **Telephone etiquette** and client liaison;
- **Loyalty** toward the organisation ;
- **Tenacity, Attendance & Punctuality;**:
- Needs to have **resilience** and must be **optimistic;**:
- Be able to work** accurately **and** effectively** in a highly pressurised environment;
- **Accountability** and a **team player;**:
- Good **time management** skills;
- **Innovative**;
- **Leadership** skills;
- **Problem solving** skills, by effectively identifying problems as soon as they arise;
- Ability to be able to **think out of the box;**:
- **Creativity** with flair.
**Communication and Interpersonal Skills**:
- Ability to interact comfortably with a diverse group of people;
- **Excellent** verbal and written **communication;**:
- Ability to provide **concise **and** relevant** information;
- Effectively **communicate** when issues arise.
**Take a look at the what the requirements for this amazing job are and if you meet them apply, apply, apply**:
- 2+ years of experience in the Long-term Insurance Industry is a must;
- Experience within a similar role;
- Matric;
- RE5 certificate advantageous;
- Good knowledge of the Insurance Industry;
- Computer literate (MS Office - Excel, Word, and Outlook).
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