Head of Campus: Cape Town

The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.

SACAP is looking for a Head of Campus for our Cape Town Campus. The Head of Campus has a multifaceted role overseeing and managing the culture on campus, while also taking charge of operational responsibilities. Your primary focus will be on creating a positive and conducive working and learning environment for all SACAP stakeholders, including staff, students, and educators.

In addition to managing staff environment, student experience and educator satisfaction, you will spearhead initiatives to improve leadership and skills development for staff. Furthermore, you will be responsible for managing the operational budget and overseeing building management, ensuring that all aspects of campus operations run smoothly.

1. **Culture Management**:

- Develop, implement, and maintain a positive and inclusive campus culture that aligns with SACAP's values and vision
- Identify and address any SACAP related cultural issues or challenges to maintain a harmonious working and learning environment

2. **Staff environment management**:

- Foster a sense of community and belonging among staff and students, promoting open communication and mutual respect
- Identify and address any individual cultural issues or challenges to maintain a harmonious working and learning environment

3. **Operational Budget management**:

- Develop and manage the operational budget for the campus, ensuring financial resources are allocated efficiently and effectively
- Monitor expenses and identify cost-saving opportunities without compromising the quality of services provided

4. **Building management and operations**:

- Oversee all aspects of building management to maintain a safe, clean, and well-functioning campus environment
- Coordinate with relevant teams to address maintenance and repair needs promptly
- Ensure Health and Safety compliance with safety and regulatory standards for campus facilities

5. **Case management**:

- Oversee and manage escalated cases from staff, students, and educators in collaboration with relevant Heads of Departments
- Act as a point of contact for conflict resolution and dispute management, ensuring a fair and objective approach to resolving issues
- Work closely with all parties involved to understand concerns and grievances and collaborate with HC on appropriate solutions
- Document and maintain records of escalated cases and their outcomes

6. **Project Management**:

- Oversee specific project management tasks as assigned by the General Manager, including new building projects, building renovations, and expansions
- Collaborate with architects, contractors, and regulatory bodies to ensure compliance with building codes, regulations, and standards
- Develop project timelines, budgets, and resource allocation plans
- Monitor project progress, resolve any issues or obstacles, and report updates to the General Manager
- Coordinate with relevant stakeholders, including Heads of Departments, to ensure smooth project implementation

7. **Training initiatives**:

- Strategic Planning
- Training Needs Assessment
- Analyse feedback from staff, performance evaluations, and industry trends to determine training priorities
- Training Program Design when applicable
- Resource Allocation
- Training Delivery
- Performance Evaluation: Develop assessment mechanisms to evaluate the effectiveness of training initiatives. Collect and analyse data on training outcomes, participant feedback, and improvements in staff performance
- Continuous Improvement: Regularly update and revise training programmes based on feedback, changing industry standards, and emerging technologies to ensure the relevance and effectiveness of the initiatives
- Internal Collaboration: Collaborate with department heads and managers to integrate training initiatives into employees' development plans. Ensure that training aligns with individual career paths and the overall growth of the institution
- Leadership Development: Design and implement leadership development programmes for emerging leaders within the campus community, focusing on managerial skills, decision-making, and effective communication
- Stakeholder Engagement: Build relationships with external partners, industry experts, and training providers to stay updated on best practices and incorporate external expertise into internal training programmes

**QUALIFICATIONS AND EXPERIENCE**:

- Bachelor's degree in psychology, Education, Business Administration, Leadership, or a related field. Masters degree preferable
- Proven experience in a leadership role with a focus on culture management and staff development
- Strong understanding of the education industry, especially higher education, and academic institutions
- Excellent communication, interpersonal, and conflict resolution ski