Compliance Manager

CBRE | Excellerate has a vision to be the leading trusted provider of fully integrated, self-performing property-related solutions and services, driven by quality, excellence, and forward thinking - a leader in global workplace solutions. This vision has taken a significant step forward since the joint venture between CBRE and Excellerate. We offer a rewarding and stimulating work environment that is structured to attract, retain and nurture talent. Our long-term sustainability depends on seven core values: Respect, Integrity, Service, Excellence, Accountability, Collaboration and Transformation.

**About CBRE Global Workplace Solutions**:
As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

**Role Purpose**:
Under the direction of the Chief Operating Officer, the Compliance Manager is responsible for ensuring consistent implementation of the Ethics and Compliance program. The role exists to foster and strengthen “Tone at the Top” with country and business leadership and to support the development of “Tone in the Middle”, empowering managers to lead on Ethics and Compliance risks in alignment with our Values. Acting as an independent business partner, the Compliance Manager will support and advise management and staff, ensuring the business fulfils its duty to comply with outside regulatory and legal requirements, and with internal policies and standards, empowering the business to make ethical and compliant decisions, reinforcing trust from clients, business partners and vendors.
The Compliance Manager will provide independent feedback to the CBRE Excellerate Board on the current status of the compliance programme, broken down by country and business segment. Feedback will be shared with local management and formulated into a plan to enhance to local ethics and compliance program performance.

**Key Responsibilities**:
Ensure the required compliance program deliverables are implemented and executed in a manner consistent to CBRE Excellerate standards and requirements, including, but not limited to:

- Provision of strategic and tactical compliance advice to CBRE Excellerate and the Client.
- Serving as the single point of contact for Client related queries related to ethics, compliance and process issues.
- Conducting annual Risk Assessments, audits and reviews as appropriate to ensure compliance with the account contractual obligations and internal policy and procedures.
- Supporting Client / Supplier compliance and risk activity including training and process improvements.
- Drafting and/or updating appropriate policies to ensure compliance with applicable laws, regulations, industry codes, and relevant global policies. - Ensuring applicable policies, account policy & procedure manuals are reviewed and maintained.
- Delivering communication updates of policy changes and results of reviews to all applicable staff.
- Preparing and delivering compliance training and education to ensure understanding of employee responsibilities and ethics and compliance issues, as well as related policies and procedures.
- Training and informing the business on specific local risks as identified through the Risk Assessment.
- Overseeing investigations, including interviewing internal and external customers across the accelerate business and reaching balanced conclusions through empirical data gathering.
- Overseeing and actively supporting the Anti-Corruption Monitoring Program.
- Empowering business leaders and management teams across the territories to promote our values and foster a Speak-Up culture.
- Other responsibilities may be assigned from time to time at the company’s discretion.

**Experience Required**:

- Proven track record in managing compliance programs for similarly sized multi-national organisations
- Previous experience in corporate real estate operations will be an advantage
- LLB or risk management degree with at least three years post qualif