Food and Beverage Manager
2 weeks ago
The Food & Beverage Manager will manage all F&B operations and is
responsible for delivering exceptional guest experience.
**Financial Requirements**
Ensure profit centers run at stipulated COS levels
Manage all beverage stock within the company
Handle all beverage orders effectively and efficiently
Review all food costs with the Head Chef and supply the GM with relevant information on shortfalls etc. as well as improvement plans, if required
Manage F&B cost centers effectively according to our property budget - daily/monthly
Present upcoming annual department budget forecasts
Manage guest experience costs as well as new experience costs
Manage all F&B inventory and Capex controls monthly
**Operational Requirements**
Ensure our brand standards are always maintained
Optimise our brand with weekly meetings with GM/HM Weekly and monthly feedback to our GM/HM Provide hygienic & thorough safety practices for staff & guests Guest review audits - monthly report to GM/HM
Food & Beverage menu design - signature offerings
Strong attention to detail
Strong computer skills (MS Office, Excel, Micros, Opera Cloud)
F&B Marketing Produce annual F&B Guest Experiences Plan and associated budget
Keep up to date with international guest experience trends
Compile and execute innovative guest experiences
Positive interaction with all guests is vital, establishing good rapport with return guests Identify customer needs and respond proactively to all their concerns
Ensure the appropriate ambiance in all F&B areas is maintained at all times
**Human Resources**
Ensure all F&B staff are trained and competent to perform their duties
A STRONG HR background with sound disciplinary skills and a fair approach to staff Provide “On the job” training programs and skills development programs
Maximise staff effectiveness to ensure a 100% guest satisfaction experience Weekly/Monthly reporting to GM/HM on staff performance
Set up/manage Staff KPI's.
Report monthly on staff performance to the GM/HM
Lead the F&B team by attracting, recruiting, training and appraising talented personnel
**Live in Position - No**
**Salary - negotiable - dependent on experience**
**Hours/Days of work
- as per allocated roster**
**Report to - General Manager / Hotel Manager**
Application Question(s):
- Do you have at least 8 years of experience as a F&B Manager?
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