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New Business Sales Executive

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Durban, South Africa HR Matters Full time

**Duties**
- Integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time, ideal solutions for the satisfaction of customers immediate and future needs.
- Exceed monthly new business acquisition targets.
- Acquisition of new customers and market share
- Generate sales leads through cold calling, referrals, networking, and other tactics to secure new business opportunities.
- Actively qualify and pursue all sales leads and referrals to acquire new customers.
- Customer presentations on various service offerings
- Negotiate with customers and prospective customers as per price guidelines, to maximise profit.
- Track market and competitor changes to identify growth opportunities and mitigate potential risks.
- Work closely with the operations team to ensure industry leading service delivery.
- Structured customer onboarding, internally and externally, adhering to SOP, SLA, KPI and RFQ requirements.
- Maintain CRM tool, including but not limited to client interactions, sales activities, and sales pipeline.
- Constantly develop and broaden both industry and general knowledge in an effort to better engage customers and match logístical services to their needs.
- Handle customer complaints professionally to preserve the companys reputation.
- Retention and development of existing customers and their share of wallet

**Minimum Requirements**
- Matric / Grade 12 / NQF4
- Valid Drivers License and own Transport
- At least five years' sales experience in the logistics and / or clearing and forwarding industry.
- Contract negotiation and management experience
- Experience dealing with bonded cargo and the various customs requirements and implications.
- Knowledge of 3PL, 4PL and 5PL solutions
- Established network of customers to engage and target.
- Confident and assertive
- Able to manage conflict and overcome objections.
- Ability to cold call, build a good rapport with clients, problem solve and find a practical solutions.
- Ability to work independently.
- Excellent communication skills in English (written and verbal)
- Excellent interpersonal and problem-solving skills
- Ability to handle rejection and stress in soliciting customers.
- Computer literate (MS Office, ERP Systems, CRM)
- Report writing and presentation skills
- Excellent negotiation skills
- Proven track record of exceeding revenue targets (payslips showing commission earnings)
- Demonstrable understanding of the logistics and / or clearing and forwarding industry
- Above average knowledge and understanding of supply chains.
- Ability to sell on value and relate customer needs to service offerings.
- Above average hunter vs farmer balance