Admin Assistant

1 day ago

Cape Town, South Africa Invision HR Full time

**Admin Assistant (Retail) - Job Specification**

Our client is looking for a detail oriented Administrative Assistant who will ensure an organized experience for clients who visit the Boutique Floral Retail store.

**Reports to**: Store Manager / Business Owner

**Location**:City of Cape Town

**Schedule**: Retail Mall Hours (shifts)

**Salary**: Market-related and commensurate with experience

**Requirements**:

- 2-4 years in a similar position.
- Proven experience in an administrative retail environment.
- Familiarity with retail operations
- Knowledge of Floral industry trends - advantageous.
- Experience in the Floral industry trends - advantageous.
- Flexible schedule for shifts over weekends and holidays.

**Responsibilities**:
General
- Assist with Opening and Closing of store.
- Ensure all systems are functioning before the store opens (printing machine, credit card machines, POS, system, internet, etc).
- Recommend & implement processes to enhance the improvement of service delivery at all times.

Customer Service
- Greet customers in a friendly and professional manner.
- Address customer inquiries, concerns, and feedback promptly.
- Record details of inquiries, comments, and complaints.
- Follow up on any customer query to ensure resolution.
- Go the extra mile at all times to engage customers.

Administrative Support
- Assist with administrative tasks to keep the store running smoothly.
- Manage and process customer orders accurately and in a timely manner.
- Handle payments (Cash & Credit Card).
- Assist with stock taking and stock management.

Team Support
- Collaborate with the team to maintain an organized and aesthetically pleasing store.
- Support in training store staff on administrative procedures.
- Coordinate staff scheduled to ensure adequate coverage.

Visual Merchandising
- Assist with the visual presentation of floral arrangements and displays.
- Ensure that the store is consistently organized, clean, and aesthetically pleasing.
- Collaborate with the team to implement seasonal and thematic displays.

Sales and Promotions
- Collaborate with the marketing team to execute sales and promotional campaigns.
- Track and report on sales metrics and customer trends.

**Competencies**:

- Leadership and Team management skills
- Excellent communication and interpersonal skills
- Positive & enthusiastic
- Independent Worker
- Quick thinker
- Customer service & Sales Focused

Application Question(s):

- Are you comfortable working retail hours?
- Are you located in or near the Cape Town City Centre?
- Do you have experience working in the floral industry?
- What is your notice period / availability (in weeks)?

**Experience**:

- Administrative retail procedures, and practices: 3 years (required)

Ability to Commute:

- Cape Town, Western Cape (required)

  • Admin Assistant

    1 week ago

    Cape Town, South Africa Smollan Full time

    Are you organized, detail-oriented, and adept at multitasking? We are seeking a reliable and proactive **Administrative Assistant** to join our team and support our daily operations. As an integral part of our team, you will play a crucial role in ensuring smooth administrative processes and contributing to our overall efficiency. **As an Admin Assistant,...

  • Admin Assistant

    7 days ago

    Cape Town, South Africa Milaw Full time

    Milaw, is looking for a driven and assertive Admin Assistant to join their dynamic and fast-paced company. We are looking for an individual who will be assisting with handling all correspondence with creditors, debt counsellors and clients. **Key duties but not limited to** - Check if client is paying. - Handle all correspondence with creditors, debt...

  • Retail/admin Assistant

    5 days ago

    Cape Town, South Africa African Praise Full time

    **PART-TIME RETAIL ASSISTANT & ADMIN SUPPORT** **PERSONAL SKILL REQUIRED FOR JOB**: - Previous Retail and Admin experience - A friendly and engaging personality - A great team player - Ability to work independently and show initiative - Ability to stay calm under pressure - Competent in Microsoft Word, Outlook, Power Point, Excel - Very good administrative...

  • Admin Assistant

    2 weeks ago

    Cape Town, South Africa 52F13E41-F8E7-49Ab-90D1-0Fc4E187D79F Full time

    Are you looking for a full-time admin role with a friendly team in a warm environment? At Learning the Harp, we are looking for an organised and reliable Admin Assistant to help our regular and repetitive tasks run like clockwork. We are a rapidly growing online harp education business in Cape Town. We intentionally keep our team small, but we need another...

  • Stock Admin Assistant

    4 weeks ago

    Cape Town, South Africa Maverick Telecommunications Full time

    Overview We currently have a vacancy available for a Stock Room Admin Assistant. This position is based at our Head Office in Cape Town. General Purpose This position reports to the Stockroom Manager. The Stock Room Admin Assistant assists the Stock Room Manager with maintaining the movement of stock from and to suppliers and between the branches. Assisting...

  • Stock Admin Assistant

    3 days ago

    Cape Town, Western Cape, South Africa Maverick Telecommunications Full time R5 500 per year

    We currently have a vacancy available for a Stock Room Admin Assistant. This position is based at our Head Office in Cape TownGeneral PurposeThis position reports to the Stockroom Manager. The Stock Room Admin Assistant assists the Stock Room Manager with maintaining the movement of stock from and to suppliers, and between the branches. Assisting with the...

  • Web Admin Assistant

    3 days ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time R120 000 - R180 000 per year

    Hire Resolve's client is looking for a systematic and proactive candidate with good administrative skills for theposition of Admin Assistant. The duties of the Admin Assistant include account reconciliations, customer account query resolution, customer account payment follow-ups and replying to customer queries/questions in general.The Admin Assistant is...

  • ADMIN ASSISTANT II

    4 weeks ago

    Cape Town, South Africa Smollan Group Full time

    ADMIN ASSISTANT II Responsibilities Diary Management and General Administration Office Administration Sales Tracking Qualifications 1-2 years of secretarial or admin experience, preferably in retail/FMCG Maximum of 5 years of related experience Grade 12 / NQF level 4 Financial management skills Time management Planning & organising skills Communication...

  • ADMIN ASSISTANT II

    3 weeks ago

    Cape Town, South Africa Smollan Full time

    Overview Join to apply for the ADMIN ASSISTANT II role at Smollan. Responsibilities Diary Management General Administration Office Administration Sales Tracking Qualifications 1-2 years secretarial / admin experience, preferably in retail / FMCG Grade 12 / NQF level 4 Financial management skills Time management Planning & organising skills Communication...

  • Admin Assistant

    7 days ago

    Cape Town, South Africa Sable Group Full time

    **Are you energetic, ambitious and looking to develop your career? Our Cape Town Study Abroad department is looking to add an Admin Assistant to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.**: **You’re perfect for this position if you**: - Have outstanding communication skills -...