BI Report Specialist

**Who we are is what we do.**

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

**Why should you be part of our success story?**

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

**Position Summary**:
This is a **customer-facing** role with defined **monthly billable hour targets** and performance expectations.

**Key Responsibilities**:

- ** Client Engagement & Delivery**
- Serve as the primary reporting consultant for assigned clients, managing reporting projects from requirement gathering to delivery.
- Collaborate with clients to understand HR/payroll reporting objectives, compliance needs, and operational KPIs.
- Provide hands-on support and training to customers for report usage and dashboard navigation.
- Ensure high client satisfaction through timely, accurate, and insightful deliverables.
- ** Report Development**
- Design, develop, and optimize custom reports and dashboards using the company’s proprietary BI tools or integrated platforms (Power BI, Dev Express and Qlikview).
- Transform complex data into meaningful visualizations and actionable insights.
- Ensure data integrity, compliance, and confidentiality throughout the reporting process.
- ** Operational & Financial Performance**
- Maintain a target level of **billable hours per month** aligned with individual and team KPIs.
- Accurately log all client work and deliverables in time-tracking systems.

**Collaboration & Process Improvement**
- Work closely with Product, Support, and Implementation teams to resolve client data/reporting issues.
- Provide feedback to product and development teams to improve reporting tools and data models.
- Contribute to internal knowledge bases and reusable reporting templates.

**Required Qualifications**:

- Bachelor’s degree in Information Systems, Business Analytics, HRIS, Accounting, or related field.
- 3+ years of experience in BI/reporting, preferably in a **payroll, HR, or HCM software environment**.
- Strong understanding of **payroll cycles, HR processes**, compliance reporting, and workforce KPIs.
- Proficiency in Power BI, Dev Express, Qlikview and M Query.
- Exceptional communication skills with demonstrated success in **customer-facing roles**.
- Experience working in a **billable role or consulting environment** is strongly preferred.

**Preferred Skills**:

- Familiarity with labour law reporting requirements
- Experience with APIs or data exports from HRIS/payroll systems (e.g., ADP, Workday).

**Performance Metrics**:

- Monthly Billable Hours Target: (e.g., 120-140 hours)
- Client Satisfaction Scores (NPS)
- Report Accuracy and Delivery Timeliness
- Contribution to Knowledge Base or Reporting Library

**Total Rewards**

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

**Some things you’ll enjoy**
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and