Head: Student Recruitment

**Direct Reporting Line**:
Sales Manager

**Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
**The IIE Varsity College, Waterfall National Office in Midrand has a vacancy for a Head of Student Recruitment (National).**

**Duties and Responsibilities**: Presentations**
- Monthly booking and presentation target achievement as per set schools priority targets (per region or country).
- Weekly report on schools to manage sales team by priority and owner (Senior Student Advisor/Student Advisor/Junior Student Advisors) for presentations completed, booked, contacted and uncontacted.
- Weekly report on each sales team members achievement to weekly presentation target.
- Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

**Database Collection**
- Achievement of monthly schools database collection target as per set schools priority targets.
- Achievement of final year undergraduate database collection target.
- Weekly report on each sales team members achievement to weekly database collection target.
- Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

**Interviews**
- Achieve weekly, monthly and annual campus interview target.
- Weekly updated breakdown on campus interview count by priority for campus, Junior Student Advisors, Student Advisors, Senior Student Advisors.
- Weekly report on each sales team members achievement to weekly interview collection target.
- Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place

**Applications**
- Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

**Admissions**
- Oversee the admissions funnel with each staff member to ensure that sales does what is required to push students through to offer status including securing all necessary correctly certified documentation.
- Drive payments of pre-registration fees upon acceptance with sales team.
- Work closely with admissions to ensure that offers are issued and admissions are approved accurately and timeously.

**Registrations**
- Achieve new undergraduate student registration target.

**Travel Budget**
- Strategic planning of co-ordinator of National and International trips.
- Management of and adherence to travel budget.

**Quality Sales Management**
- Training of new sales staff on presentation and interview script, product knowledge, STASY and all sales processes to ensure they are ready for national sign-off.
- Training and development of Sales Team in order to prevent staff from unnecessarily progressing through Sales Tracking.
- Fostering Team relations and building trust with team.
- More effective communicating to achieve better motivation within Sales Team.
- Ownership of the Sales process, tactical thinking, strategic orientation and capacity planning.
- Data integrity across all reporting platforms to meet the quarterly targeted benchmarks set by National Office.
- Timely submission of sales related reports on a weekly basis.
- Work with Sales Manager to strategize, plan, implement, to record progress and to report on development of The IIE's Varsity College and IIE MSA into new regions. To identify potential areas and set up plans and relationships to lay a foundation for business development in these regions.

**Customer Service**
- Conduct regular school relationship check-in's to ensure the Sales team are delivering the required level of customer service.
- Regularly monitor Sales teams service delivery to ensure they are adhering to required response turn-around times and conducting themselves professionally in all customer interactions.
- Based on Mystery shopper results where required put corrective actions in place to ensure Sales teams meet the required standards.

**Competencies Required**:

- Interpersonal and communications skills
- Problem solving skills
- Best suited to a friendly, tenacious, target driven and organised person who works accurately and is able to handle pressure
- Coaching and mentoring skills
- Time management skills

**Minimum Qualification Requirements**:

- Minimum of Advanced Diploma or Bachelors Degree (NQF Level 7)
- Postgraduate qualification advantageous

**Minimum Work Experience Requirements**:

- Minimum of 4 years management experience and 5 years sales & marketing experience.

**Special Conditions**:

- Own car and driver's license required.
- Willing to travel locally and internationally.
- Must be in possession of a valid passport.