Executive Support Specialist

**Purpose of the Job**:
Our fast-growing OK Franchise brand currently has an opening for an Executive Support Specialist to contribute to the ongoing success of the brand through provision of effective support.

**Job Objectives**:
**Administrative Support**:

- Provide comprehensive administrative support to the General Manager, including calendar management, travel arrangements, and meeting coordination.
- Prepare documents, reports, and presentations for internal and external communications.
- Manage confidential and sensitive information with discretion.
- Support with reporting and development of insights to support the GM.

**Event and Program Coordination**:

- Coordinate events, programs, and team-building exercises for the data analytics function, including planning logistics, coordinating invitations, and managing event budgets.
- Collaborate with stakeholders to ensure smooth execution of events and programs.
- Assist in organizing training sessions, workshops, and knowledge sharing activities.

**Project Delivery**:

- Coordinate project resources, timelines, and tasks to ensure successful project completion.
- Monitor project progress, develop reporting and support remedial actions.
- Prepare project documentation, reports, and updates as required.

**Relationship Building and Communication**:

- Establish and maintain relationships with stakeholders within and outside the organisation.
- Collaborate with other executive support specialists to support cross-functional initiatives and promote collaboration.

**Qualifications**:

- Matric / Grade 12 Certification - (essential).
- 3+ years proven experience as an Executive Assistant or Executive Support Specialist in a similar operational and/or support orientated role.

**Experience**:

- Good understanding of trends and the uses of digital and related technologies including relevant platforms and channels - (essential).
- Demonstrable track record of providing general business/office support in terms of reporting at various levels from internal team reporting and feedback, through to executive board reports and related reporting inputs - (essential).

**Knowledge and Skills**:

- Motivated self-starter, personal drive, and energy with strong integrity - takes accountability for actions and mistakes.
- A fast and enthusiastic learner with a passion for making things happen.
- Strong and confident communicator - has a keen interest and ability in communication. Impeccable written and verbal communication skills along with strong collaboration and communication ability in a multi-stakeholder, cross-functional environment.
- Collaborative partnering - Builds meaningful and sound relationships both internally and externally. Open, honest, and direct and comfortable giving and receiving constructive feedback. Thinks and acts both independently as well as collaboratively.
- Ability to work independently
- Strong problem-solving and decision-making abilities.
- Strong attention to detail and accuracy.
- Results-oriented and quality focused setting stretch goals for self and others, while remaining focused and working tenaciously toward meeting and exceeding expectations.
- Ability to work under pressure and manage multiple demands while organising, prioritizing, and reordering workload in a rapidly changing and fast-moving environment.
- Embracive of change and new approaches with an ongoing learning mindset - Curiosity to research best practices, proactively initiate and drive ideas and facilitate the implementation and acceptance of change.
- Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
- Strong communication and interpersonal skills, with the ability to build relationships and collaborate with stakeholders at all levels.
- Proficiency in Microsoft Office Suite and other relevant software.
- High level of professionalism, confidentiality, and discretion.

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