Sales Lead-canal Walk
2 weeks ago
**Sales**
- Maximise sales by driving conversion
- Set and Communicate daily sales targets to everyone on the team including casuals
- Focus the team on cross and up selling
**Team Management**
- Build a team environment through daily team meetings
- Recruit, lead and motivate the store team to maximise sales and provide exceptional customer service in line with Birkenstock standards
- Drive conversion through traffic analysis & rostering
- Master feedback process and provide daily/weekly feedback to all team members
- Develop the team through regular Tech, Customer service, loss prevention, podiatry and sales training
- Follow up with all customer queries or requests within 24 hours
- Manage the appraisal process for all team members
- Manage the induction process
- Complete rosters and adhere to the staffing template
- Complete weekly time sheets, and coordinate lunch breaks
- Ensure all staff wear and the correct uniform
**Inventory**
- Minimise shrinkage and maintain accurate stock records communicated
- Complete weekly stock counts
- Run and action the daily inventory reports
- Review the store sell through report
- Review the stock status weekly
- Minimise shrinkage and maintain accurate stock at the stand
**Operations**
- Ensure VM complies with Birkenstock standards
- Ensure the store is clean, no lights are out in the Birkenstand stand area
- Ensure compliance with the operational health and safety policy
**Month End**
- Prepare month end reports
- Prepare sales report with budget variance explanations
- Grade 12
- 1-2 years management experience
- 3-4 years retail experience
- Retail management experience preferably at a national retail chain
- Demonstrated ability to achieve sales budgets
- Proven people management and leadership skills
- Extensive stock management experience
- Outgoing determined self starter
- Excels at coaching, driving and developing a team
- Proven merchandising skills
- Excellent attention to detail
- Dependable, punctual and able to work flexible working hours
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