Legal Assistant
3 hours ago
_**DETAILS OF THE VACANCY**_
**Job Title**
Legal Assistant
**Location**
Johannesburg Call Centre
**Salary Grade**
PASS1
**Reporting to**
Branch Manager
**Reporting staff**
None
**Type of Position**
Permanent
**Working hours**
Mondays to Fridays from 08h00 - 16h30
Alternate Saturdays from 09h00 - 12h30
- **PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES**_
The purpose of this position is to provide Members with professional telephonic legal advice and assistance. Must be able to offer paralegal solutions to common problems within the Company’s set parameters and the Membership Agreement. Must be able to provide legal advice to Members on general matters including non
- complex labour, civil, criminal, and administrative disputes in a Call Centre environment.
**Call attendance**
Provide telephonic legal advice and assistance to Members
**Paralegal Claims Handling**
Administration of claims according to prescribed procedures and resolution of legal claims
**General Administration**
Attend to general administrative tasks associated with legal matters
**Providing Feedback to clients**
Ensuring that clients receive regular updates and feedback
- **MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES**_
**Education**
Matric and National Cert/Diploma in Paralegal Studies/**MENU 1** (**internal applicants**)
**Experience**
At least 1year experience in a legal environment.
**Legal Interns: Must have completed a minimum of 6 months internship, coupled**
**with a signed off POE, and must have completed all core legal trainings**
**Personal Attributes**
Integrity
Customer Service Orientation.
**Pre-requisite Competencies**
Attention to Detail
Planning and Organising Skills
- **PRE-REQUISITE COMPETENCIES**_
**Knowledge Competencies**
Professional knowledge
Product knowledge
**Skill Competencies**
Accuracy
Administrative skills
Analytical thinking ability
Computer literacy
Verbal communication
Written Communication
**Behavioural Competencies**
Administrative orientation
Computer systems orientation
Customer service orientation
Persistence
Personal growth orientation
- **APPLICATION AND CONTACT DETAILS**_
**Contact Person**
**Reference Number**
**Closing Date**
**Friday, 27 June 2025.**
**EMPLOYMENT EQUITY**
**PRIVACY STATEMENT**
**Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.**
**Job Type**: Permanent
Pay: R15 582,00 - R22 216,00 per month
Ability to commute/relocate:
- Johannesburg, Gauteng (City of Johannesburg): Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (required)
**Experience**:
- minimum: 1 year (required)
Work Location: In person
Application Deadline: 2025/06/27
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