IT Systems Administrator

6 days ago

Gauteng, South Africa iMiniyethu Full time

As an Administrator: IT systems your responsibility is to deliver IT systems support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

**Key Responsibilities**

The vacancy entails a 24x7 shift structure onsite / remote.
- Frist line support for the env around monitoring and batch processes.
- Monitoring of the various monitoring tools used by the Company and following the escalation process for the alerts.
- Tools used are Dynatrace ,
- Check_Mk and Sintrex
- Daily job / batch processing to be monitored using tools such as Control-M, Mainframe
- Ticketing system used for logging of incidents is Remedy

**Minimum Experience**
- 2 - 3 years' experience in Monitoring.
- 2 - 3 years experience in a similar enviroment.
- Current tools used - Dynatrace, Check_Mk and sintrex or similar tools.
- User will need to have the ability to use the monitoring tools to identify root cause of alerts and escalate.
- Ability to transfer knowledge to team.
- Ability to map out trend analysis of alerts and create good reporting for management.
- Operations 24x7 experience is an advantage.
- Experience in monitoring of dashboards and batches.
- Following escalation processes working on a ticket system for logging of incident eg Remedy and Jira.
- Ability to work shifts on a rotational basis.
- General IT Support with good communication skills.

Advantageous but not minimum experience:

- Experience with Control-M, Remedy & Mainframe

**Minimum Qualifications**
- A+ / N+ (IT Operations, 24x7 operation Support)
- Diploma in Information Technology.
- Skilled in Agile methodologyPreferred - SAFe for Teams (SFT)Preferred - AWS/ MS Azure Foundation

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Gauteng, Gauteng: Reliably commute or planning to relocate before starting work (required)

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