Regional Operations Coordinator

2 days ago

Vanderbijlpark, South Africa Britelink Full time

Assign all teams in your POD an available installation as per the booking standards

ALL Jobs scheduled for date of installation must be assigned up to PODS capacity per time slot.

Ensure all technicians are on time for all appointments and ensure they leave the office / previous appointments with enough time to get to next appointments on scheduled time, reallocate appointments if required to ensure no installation time is missed.

Manage your POD and all members assigned to the POD, including their daily tasks, availability and efficiency.

Ensure all work orders follow the correct process and go from assignment to live activation, NO work order is left without being activated or escalated and recorded if required.

Ensure that all FSAN number are accurately captured on the system and linked to work order

Ensure all work order are on the correct status before and after every appointment.

Create and manage Installations maintenance tickets

Ensure all active ONT are verified and are live on the portal.

Monitor and track tickets until customer goes active

Regular follow up with maintenance on tickets

Timeous close off ticket once resolved by maintenance

Ensure all teams stock cards contain the work order number, FSAN, installation address, Date of install and summary of install., Ensure all Job cards reference with an installation.

Manage all communication channels within your POD and the form of communication. To ensure all standards are meet
- Determine if the tickets is Britelink Maintenance responsibility
- Determine the root cause analysis and assign a technician accordingly
- Contact client to determine client availability to access the client property

Tickets are investigated using the FIFO principles
- Ensure that all technicians at all times have ticket assigned to them.
- Effectively and efficiently manage the assignment of technician’s jobs.
- Coordinator is always required to keep track of his/her technicians and know their whereabouts

1. Actively monitor resources locations via tracker to optimize resources allocation. (average travel time between jobs
- Ensure that Quickbase is updated with the assigned technician details, appointment details or any other required details.
- Constantly communicate with team on site to establish time in and time out,
- update quickbase with faults or issue description, solutions / fix.
- Coordinator is required to keep a daily record of work orders and or tickets assigned to each technician in their cell daily.
- Ensure that all technicians submit job cards

1. Obtain pre-authorise for technician overtime prior to technician working overtime.

2. All cutover/ outages must be managed in accordance with Standard Operating Procedures (SOP)

**Job Types**: Full-time, Temporary, Temp to perm

Ability to commute/relocate:

- Vanderbijlpark, Gauteng: Reliably commute or planning to relocate before starting work (required)

  • Community Operations Manager

    2 weeks ago

    Vanderbijlpark, South Africa Fidelity Services Group Full time

    Vacancy Community Operations Manager Region (Various) Direct Report Branch Manager Indirect Report Regional Operations Manager Overall Purpose of the Job The Community Operations Manager is to assist the Branch Manager with growth (OI, customers, attrition etc.) and the deployment of the local community strategy within the branch. The incumbent will be...

  • Community Operations Manager

    1 week ago

    Vanderbijlpark, South Africa Architectural Services Full time

    Vacancy: Community Operations Manager Region: (Various) Direct Report: Branch Manager Indirect Report: Regional Operations Manager Overall Purpose of the Job The Community Operations Manager is to assist the Branch Manager with growth (OI, customers, attrition etc.) and the deployment of the local community strategy within the branch. The incumbent will be...

  • Community Operations Manager Vaal

    3 weeks ago

    Vanderbijlpark, South Africa Fidelity Services Group Full time

    Vacancy Community Operations Manager Region (Various) Direct Report Branch Manager Indirect Report Regional Operations Manager Overall Purpose of the Job The Community Operations Manager is to assist the Branch Manager with growth (OI customers attrition etc.) and the deployment of the local community strategy within the branch. The incumbent will be...

  • Sales Coordinator

    2 weeks ago

    Vanderbijlpark, South Africa Fidelity Services Group Full time

    **Sales Coordinator** **INTRODUCTION**:Your appointment as a Sales Co-Coordinator in the Sales Admin Department is hereby explained. **REPORTING**: In the execution of your duties, you will report to the District Admin Manager. **PURPOSE**: The role of the Sales Support Coordinator is to ensure the effective and efficient management of sales leads, receiving...

  • Community Operations Manager

    2 weeks ago

    Vanderbijlpark, South Africa Architectural Services Full time

    Community Operations Manager - Vaal at Architectural Services Overall Purpose of the Job The Community Operations Manager assists the Branch Manager with growth (OI, customers, attrition, etc.) and the deployment of the local community strategy within the branch. The incumbent will be responsible for all operational managerial functions within the branch,...

  • Junior Manager

    2 weeks ago

    Vanderbijlpark, South Africa ArcelorMittal SA Full time

    Junior Manager - Rail Operations, Iron Making, Primary Operations Listing reference: arcmt_ Listing status: Online Apply by: 6 June 2025 Position summary Job category: Engineering, Technical, Production and Manufacturing Contract: Permanent Remuneration: Market Related EE position: No About our company Part of the worldwide ArcelorMittal group with an...

  • Vacancy: Payroll Coordinator – Vanderbijlpark, Gauteng

    2 weeks ago

    Vanderbijlpark, South Africa Indgro Full time

    Indgro Outsourcing (Pty) Ltd Trading as Indgro Multi Services Group, has a vacancy for a Payroll Coordinator to join our dynamic team in Vanderbijlpark. Reporting to the Wage and Payroll Manager, the successful candidate will be responsible for providing administrative and payroll support to the Wage and Payroll Manager, including the processing of data,...

  • Proactive Community Security Lead

    2 weeks ago

    Vanderbijlpark, South Africa Fidelity Services Group Full time

    A leading security services company is seeking a Community Operations Manager based in Vanderbijlpark. This role involves supporting the Branch Manager in operational management, implementing proactive strategies for community safety, and ensuring excellent customer service. Ideal candidates should have strong management experience, relevant qualifications,...

  • Safety Engineer

    2 weeks ago

    Vanderbijlpark, South Africa ArcelorMittal SA Full time

    Safety Engineer - Iron Making, Primary Operations Listing reference: arcmt_ Listing status: Online Apply by: 5 June 2025 Position summary Industry: Manufacturing Job category: Engineering, Technical, Production and Manufacturing Contract: Permanent Remuneration: Market Related EE position: No About our company Part of the worldwide ArcelorMittal group with...

  • Senior Strategy and Partnerships Associate

    2 weeks ago

    Vanderbijlpark, South Africa Pele Energy Group Full time

    The Senior Strategy & Partnerships Associate will serve as the Strategy & Partnerships Manager’s operational 2IC, with a strong emphasis on delivery, execution, follow through, and cross-functional coordination. The role supports high-value partnerships, communications workstreams, strategic campaigns, major events and organisational projects across the...