Shop Assistant

Advert reference: click_013125
Advert status: Online
- **Position Summary**:
**Industry**:FMCG & Supply Management

**Job category**:FMCG, Retail, Wholesale and Supply Chain

**Location**:Bela-bela / Warmbad

**Contract**:Permanent

**Remuneration**:Market Related

**EE position**:Yes

**Brand**:Clicks Group

**Introduction**:
Are you passionate about service excellence and helping people feel good? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a Clicks' store for a Festive Shop Assistant / Cashier who will report to the Store Manager. This is a fantastic opportunity to start a career in retail.

**Job description**:
**Job Purpose**:
The main purpose of this job is to offer high standards of customer care and service to customers on the shop floor and at the till points by monitoring stock levels and driving availability of stock on the shop floor and always being available to assist customers.

**Job Objectives**:

- To achieve high levels of customer satisfaction through being visible, being knowledgeable and being friendly
- To increase customer loyalty through promoting the Clicks Clubcardtiv
- To positively affect sales through good customer service interaction and following customer guidelines
- To monitor and improve/increase stock availability by following stock management processes
- To maintaining high levels of store standards through daily housekeeping and merchandising principles
- To maintain high levels of accuracy when processing transaction and dealing with cash
- To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties

**Minimum requirements**:
**Qualifications / Experience / Skills, Abilities, Job Related Knowledge / Essential Competencies**:

- Matric certificate is essential
- Customer/client service experience is essential
- At least some working experience of retail working with customers, unpacking and maintaining stock and store.
- Dealing with customers
- High level of attention to detail
- Coping with pressure
- Delivering results and meeting customer expectations