Contact Centre Manager

Synergy Contact Centre is looking for an experienced Trainer! The purpose of this role is to identify and monitor training needs within the organization, and design, plan and implement training programs, policies and procedures to fulfill those needs. Key Responsibilities: - Review existing training programs; suggest enhancements and modifications to...

**_Synergy Contact Centre is hiring!_** **_If you are interested in starting a career, we want you!_** We are currently recruiting sales, customer service and collection agents. **_Requirements: _** - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International collections or customer service experience_ - International energy/water...

_**Synergy Contact Centre is hiring!**_ - **If you are interested in starting a career, we want you!**_ We are currently recruiting experienced nightshift customer services advisors - **Requirements**:_ - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International customer service experience_ - **Package**:_ - R5250 Basic Salary +...

Synergy Contact centre is seeking agents with who has a minimum of 1 year contact centre experience in the below divisions: International(USA/UK) Customer Service Experience is a must - Gas &Electric Experts - Debt Collections - Worked in Retail Campaigns within the Call Centre. We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 -...

Synergy Contact centre is seeking agents with who has a minimum of 1 year contact centre experience in the below divisions: International(USA/UK) Customer Service Experience is a must - Gas &Electric Experts - Debt Collections - Worked in Retail Campaigns within the Call Centre. We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 -...

Synergy Contact centre is seeking agents with the below experience: - Energy/Utilites Experts - Debt Collection - Retail - International Customer Service We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 - Commission - Permanent Contract of employment - Medical Aid Contribution+Funeral Cover - Career Advancement Certificates **Job...

_**Objectives of the role**_ To lead, monitor, and supervise a group of team leaders and their agents to achieve goals that contribute to the growth of the organization. Operations Managers motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates...

About Mindmatch ConsultingOur consulting firm is committed to delivering exceptional results-driven solutions in operations management. We foster a culture of innovation, collaboration, and continuous improvement.The PositionThis is an exciting opportunity for a seasoned operations leader to join our team as the Head of Operations. You will be responsible...

We are currently expanding our sales environment. Join our campaigns one of the fastest growing Call Centres. We have a Call Centre skills department that will provide you with full training. We Offer: - Free teaching and full training - Sign off bonus of R2000 - Salary: R4000 - R6000 per month - Uncapped commission - Great rewards and incentive...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment...

We are recruiting for the below vacancies: - QA Agents, Outbound Sales Agents, Energy Experience ( Gas & Electric), Debt Collections, QA Team Leaders, Senior Managers and Team Leaders. Must have International Call Centre experience. Kindly send through an updated copy of your CV, ID and matric. **Salary**: R5,250.00 per month COVID-19...

**Job Purpose**: **Job Objectives**: - Inspires, leads, engages, coaches, develops and motivates a team of team leaders in supporting the delivery of the best service to our client’s - Develop and implement operating plans in line with sales strategies, policies and procedures - Ensure compliance with service policies, procedures, and operating plans -...

We are searching for a skilled Technical I, IT Operation to join our IT team at Minacs. As a key member of our team, you will be responsible for providing technical support and service to our contact centre technologies.About the TeamOur IT team is dedicated to delivering exceptional technical support and service to our business. We are a geographically...

We are a people orientated business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all our people within the business. Our highly engaged environment...

Key ResponsibilitiesThe Contact Centre Team Leader will be responsible for:Managing the day-to-day operations of the contact centreLeading and developing a high-performing teamIdentifying and addressing any training or development needs within the teamWorking closely with other departments to ensure seamless communication and collaborationWe're looking for...

We are looking for an experienced IT professional to join our team as a Technical I, IT Operation.Key ResponsibilitiesThe successful candidate will be responsible for providing technical support and service to ensure the effective operation of Minacs' contact centre technologies.RequirementsExperience in supporting multiple systems and users in a contact...

Role OverviewThe Contact Centre Team Leader will be responsible for managing a team of contact centre agents, providing coaching and guidance to ensure they meet their performance targets.This is a key leadership role within our organisation, and the successful candidate will have a proven track record of success in a similar position.Key responsibilities...

Company Overview: Zarcomm Innovations is a leading technology and solutions provider specializing in contact centre services. We are committed to delivering exceptional customer experiences through our state-of-the-art contact centre division, Zarcomm BPO. As a Contact Centre Agent at Zarcomm BPO, you will have the opportunity to work in a dynamic and...

**Nutun CX is Currently Recruiting for a customer service campaign.** **If you are money driven here's your chance.** **Requirements**: - **1 Year international call centre experience**: - **Good communication skills a**: - **Must be able to work the rotational shifts(Day/Night)**: - **Must be able to work in UMH or CBD** **Salary**: - **R5250+R1000...

**Job Objectives**: - Review existing training programs; suggest enhancements and modifications to improve engagement, learning, and retention and to meet the changing needs of clients, the organization or the industry. - Ensures that training materials and programs are current, accurate, and effective. - Maintain knowledge of new methods and techniques for...