Up Market Retail Store Casual
2 days ago
Sitting Pretty and Steffany Roup Jewellery are looking for a new team member to join our sales team in Stellenbosch.
**Requirements**:
You love people, are friendly and engaging, selling excites you.
Previous retail experience preferable.
JOB description/Key responsibilities include greeting customers, answering product questions, processing sales at the till, keeping the store tidy and well-stocked, and assisting with visual merchandising. This role requires flexibility and reliability to cover various shifts.
Preferably live in or close to Stellenbosch.
Customer Service
- **Greeting & Assistance**:Welcome customers, help them locate products, and answer questions about items.
- **Sales Support**:Provide product knowledge, offer advice on sales and promotions, and recommend items to meet customer needs.
- **Complaint Resolution**:Address customer inquiries and complaints in a professional and helpful manner.
Sales & Transactions
- **Point of Sale (POS)**: Operate cash registers and POS systems to process customer payments.
- **Returns & Refunds**: Handle returns and refunds for products.
- **Sales Targets**: Contribute to store sales goals by effectively promoting and selling products.
Stock & Store Management
- **Stocking**: Unpack deliveries, restock shelves, rotate stock, and ensure the shop floor is always well-presented.
- **Inventory**: Assist with inventory counts and keep accurate records of stock levels.
- **Merchandising**: Help set up and maintain visually appealing product displays to attract customers.
Store Operations
- **Maintenance**: Keep the store clean, tidy, and organized at all times.
- **Promotional Events**: Participate in promotional activities and events in the store.
- **Teamwork**: Collaborate effectively with other team members to achieve store objectives and ensure a smooth operation.
Key Skills & Qualities
- **Customer Focus**: Strong customer service and communication skills.
- **Reliability**: Dependable and punctual for shifts.
- **Flexibility**: Willingness to work varied hours and adapt to changing needs.
- **Attention to Detail**: Essential for tasks like pricing, stock management, and maintaining displays.
**Job Type**: Part-time
Expected hours: 8 - 16 per week
**Experience**:
- retail sales : 1 year (preferred)
**Location**:
- Stellenbosch, Western Cape (Stellenbosch) (required)
Work Location: In person
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