Business Administration Supervisor

7 days ago

Sandton, South Africa Blue Label Telecoms Full time

**Job Purpose**

The incumbent is responsible for providing/fulfilling an Administrative Supervisory role to T3TSA by performing various management task.

**Key Responsibilities**

**Team Management**
- Supervision of the day-to-day operations of the administrative department and staff members
- Training/upskilling and coaching employees.

**Business Processes**
- Develop, review, and improve Administrative Compliance, Policies, Procedures and systems across the organization
- Ensure administrative Processes remain legally compliant across the organisation

**Main Processes performed by team**
- RICA
- Customer Account Creation
- Customer Sales Order/Invoicing
- Customer Account Recons/Reporting
- REP Mobile Invoicing
- Purchase Order/Invoicing
- Daily Stock Balancing
- Weekly REP Stock Balancing
- Warehouse Creation - Sales systems
- Item/Product creation & maintenance (nonstock)
- Customer Support

**Primary Duties**
- Daily resource versus task planning
- Daily Governance - approval of all sales related transactions
- Supplier Operational Relationship
- Customer operational support - Wholesalers
- Revenue Month end Balancing and import process
- Product management - creation & maintenance of SKUs

**Procurement**
- Vendor management
- Stock Forecasting and Purchasing
- Stock Imports

**Tenant Creation - Sales systems**
- Tenant Training

**Reporting: Daily, weekly, monthly**
- Maintain data integrity by using control reports
- Analyze data to monitor trends and areas of improvement
- Formulate and analyze JIRA reports for team coaching and upskilling

**Client & Customer Management (Internal)**
- Team coaching and mentoring
- Manage customer/sales related escalations
- Exchange information with internal clients by having courteous interactions with them

**Competencies**
- Ensures Accountability
- Plans and Aligns
- Communicates Effectively
- Collaborates
- Tech Savvy
- Numerical Skills
- Computer Skills
- Planning and Organizing

**Education**
- BA/BCOM diploma or higher
- Secondary / Intermediate + (5 GCSE)

**Experience**
- Must have more than 2yrs Administration or financial experience

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