UX/UI Specialist

2 days ago

Pretoria, South Africa Psybergate Full time

**What you will be doing**:

- Follow a User Centered Design approach to execute on new business requirements as well as improve the overall experience.
- Responsible for creative thinking, problem solving and design of the company digital experience.
- Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
- Conduct user research such as usability testing and competitor reviews.
- Wireframes and prototyping of user interfaces.
- Work in a collaborative team and work directly with developers for implementation of designs.
- Identify and troubleshoot UX problems.
- Provide regular reporting on the status of the user experience (analytics, conversions and Customer Experience metrics etc.)
- Provide clear User Experience and design direction.
- Provide direction and aid in the establishment and crafting of design standards in accordance with the organization''s aims of client centricity and the team''s goal of developing an omni-channel experience.
- Encourage the use of the newly developed design system and equally aid in the progression of the system.
- Provide aid and direction in the design of user interfaces; the construction of user experience flows, developing information architecture, conducting usability tests, and studying of customer journeys.
- Promote and educate the importance of Customer & User Experience to internal and external teams.
- Encourage a culture of innovation, exploration and teamwork.
- Contribute to the coaching and developing UX skills and design talent within the team.
**What we are looking for**:

- Completed IT degree or related qualification
- +5 years years UX experience
- Certified Usability Analyst (CUA) or similar certification would be desirable.
- Experienced in Figma
- Financial services experience is an advantage

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