Credit Control Supervisor

7 days ago

Sandton, South Africa RJPersonnel Full time

3years
- Managing a team of Credit Control Officers
- Formulation of the company's credit policy to mitigate unnecessary risk
- Review and report on Aged Debtors
- Lead regular AR review meeting with both internal cross-function teams and external clients
- Regularly review the process and procedures to reduce debtor days
- Lead conversation with clients on AR dispute items and coordinate with internal teams to resolve AR issues in time.
- Manage the KPIs with respect to collections, DSO, Overdue AR %, etc
- Manage the key stakeholders within the Operations and Business teams as well as establish credible contacts with the clients
- Regularly meet and negotiate terms with third party debt collection agencies
- Assisting the broader accounts team
- Training and mentoring of team members about Credit Control Policy and Procedures

**Qualifications and Experience**:

- Degree in Business / Finance / Accounting or related field
- At least 3 years working experience as accounts receivable/credit control manager
- Previous experience of end-to-end credit control and accounts receivable processes
- Working knowledge of Credit law
- Strong written and verbal communication skills especially during difficult customer negotiations
- Ability to build relationships with multiple internal and external stakeholders
- Ability to multi-task
- An eye for detail along with excellent analytical skills
- Good computer software skills, including Excel and other accounting packages
- Staff management experience

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