Credit Controller

Permanent Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions. Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery. Job Purpose To facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met. To manage overdue accounts, reduce the Company’s risk and minimize losses. Key Responsibilities Credit Control Generate and dispatch invoices or PoD’s on time to enable payment Receive remittance advices from customers and allocate appropriately Process all discounts and rebates for the Credit Supervisor to release before close of month-end Clear all allocated cash in the General Ledger Prepare stock tolerance journals accurately, matching all debits and credits on the SAP system Prepare General Ledger accounts for authorization and release before statements are run Run statements on SAP prior to agreed monthly deadlines and distribute to customers Customer Administration Maintain compliance to credit limits for each customer and highlight possible non-conformance to the responsible supervisor before they exceed defined limits Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits were indicated by the credit analysis report Report on all transactions on 60 days plus to the Credit Supervisor Process ‘stop supply’ instructions on SAP where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorizations have been received Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account. Claim Processing Investigate pricing claims on SAP, print invoices and review deals on the system Obtain authorization for valid deals on the prepared pricing cover sheet and distribute within the department Schedule the claim on SAP for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site Ensure stock claims are tracked on SAP and that queries are finalized Manage invalid claims by providing necessary proof or backup documents to the customer Teamwork and Self-Management Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution Support and drive the business core values Manage colleagues and client’s expectations and communicate appropriately Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives Champion training and development of self and others through utilizing available training opportunities Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable Key Relationships Internal Warehouse and finance administration teams Support office team External Customers and principals Qualifications And Experience Relevant Finance Diploma or Degree At least 3 years’ experience in a credit and logistics environment. Skills and Competencies Knowledge Credit management and analysis Compliance requirements Credit business processes and practices Skills Verbal and written communication Interpersonal Logical thinking Problem solving Attributes Initiative and assertive Able to work under pressure and priorities Proactive Attention to detail Deadline driven Systematic Results/Goal oriented Accuracy Customer focus We look forward to hearing from you #J-18808-Ljbffr