Operations Co-ordinator

1 week ago

Pretoria, South Africa Kencorp Executive Search Full time

A popular Fast-Food company is looking for an Operations Co-ordinator to assist with various co-ordination/administration requirements at their stores

**Responsibilities**
- Support the Operations Team lead with respect to the operational functionality of the various company stores
- Sales reporting and communication of sales results to restaurants, providing comments and information for analysis
- When required, daily sales - extracted reports from Point of Sales
- Managing the store inspection process through follow-up, checking scores, tracking possible dates for future visits
- Managing communication between company and Security contractors
- Planning and liaising with courier companies
- Update weekly reports with respect to store inspection results, damages, security issues, customer complaints
- Monthly Sales and customer complaint reports
- Reports on KPI performance indicators
- Ensure the correct submission of invoices as and when required
- Coordination of functions and general support within the Operations Team
- Ensure promotional and recognition items are available at the specified times
- Monitoring the bookings for all operations functions
- Assist with the planning of functions
- Follow up and support all Operations teams in terms of statistics
- Supporting restaurants with queries in respect of Uber Eats and related items
- Coordinating and resolving any challenges with regards to cash issues
- Provide various departments with any information needed for efficient operations
- Provide support to Operations in the maintenance and distribution of value-added reporting
- Ad hoc office duties as may be required by operational requirements of the stores

**Requirements**:

- Grade 12 / Matric
- Business Diploma would be beneficial
- 5 years’ experience in a similar co-ordination role in the food industry, alternatively experience in the Medical or Property Industries
- Solid knowledge of MS Office
- Excellent communication skills, both written and verbal
- Responsive and able to react to problems and changing circumstances
- Adaptable and pressure resilient - ability to be effective when priorities change and new tasks are encountered
- Own car

SA Citizens only

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